This analysis describes what Unity's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users have no contractual right to a refund for any purchase; the only avenue for a refund is a legal requirement that overrides this clause.
The updated terms establish explicit restrictions on how developers and organizations can use Unity's platform in connection with artificial intelligence and automated systems. Specifically, the terms now require prior written authorization from Unity before training machine learning or AI models on Unity data or any data derived from it. Additionally, the terms restrict automated access to the platform through scrapers, bots, AI agents, large language models, and similar systems unless they operate through a framework designated or operated by Unity. Users remain responsible for any automated systems acting on their behalf, and breaches of these restrictions may result in account suspension. You can request prior authorization from Unity for AI training use cases, and you may review the full updated terms to understand which automated frameworks are Unity-approved.
View change record →The updated terms clarify that users in England will have disputes resolved through the London Court of International Arbitration, with disputes governed by New York law rather than English law. Previously, England was not explicitly listed in the dispute resolution table, creating ambiguity about which arbitration rules and governing law would apply. The revised language removes this ambiguity but establishes that England-based users will proceed through arbitration in London under New York substantive law. Users in other regions (Asia-Pacific, China/Hong Kong/Macau, and worldwide locations) see reorganized dispute resolution tables with the same arbitration rules and governing law, but clearer formatting.
View change record →The reader cannot obtain a refund from Unity for any purchase unless applicable law independently requires one.
How other platforms handle this
If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you.
we do not provide price protection or refunds in the event of a price drop or promotional offering.
We reserve the right to issue refunds, credits, or discounts at our sole discretion. If we issue a refund, credit, or discount, we are under no obligation to issue the same or similar refund in the future...
"All sales are final and no refunds will be allowed except as required by law.Excerpt from Unity's Terms of Service
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Users have no contractual right to a refund for any purchase; the only avenue for a refund is a legal requirement that overrides this clause.
The reader cannot obtain a refund from Unity for any purchase unless applicable law independently requires one.
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
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