Provision record
ClickUp · ClickUp Terms of Use · View original document ↗

30-Day Satisfaction Guarantee for New Purchases

High severity High confidence Explicit document language Common · 178 of 352 platforms

Key Facts

When will ClickUp issue a full refund on an initial purchase?
ClickUp will issue a full refund on an initial purchase of ClickUp Services if the customer contacts ClickUp within thirty days for any reason.
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This analysis describes what ClickUp's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This guarantee provides a meaningful remedy for dissatisfied new customers, but it is limited to the initial purchase and a strict thirty-day window.

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 763 other provisions on other platforms.

Consumer impact (what this means for users)

The reader may request a full refund on an initial purchase within thirty days for any reason by contacting ClickUp.

How other platforms handle this

Tinder Medium

if you believe that you have moved outside a location where we provide the Services, please contact us in writing...and we will work with you to provide alternative services or a refund.

Leonardo AI Medium

If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you.

Netflix Medium

The cancellation will take effect at the end of the billing period. You can see when your subscription will end on the "Account" page.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If you are not satisfied with your initial purchase of ClickUp Services for any reason, simply contact us within thirty (30) days, and we will be happy to issue a full refund.

Excerpt from ClickUp's Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
ClickUp Terms of Use
Entity
ClickUp
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
July 9, 2026
Record ID
CA-P-059763
Document ID
CA-D-00709
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c2cf8e22a573f05e7df48e1e7ba21393d390d715bb0e1be24de502c05a9882b3
Analysis generated
May 8, 2026 02:47 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ClickUp
Document: ClickUp Terms of Use
Record ID: CA-P-059763
Captured: 2026-05-08 02:47:01 UTC
SHA-256: c2cf8e22a573f05e…
URL: https://conductatlas.com/platform/clickup/clickup-terms-of-use/provision/CA-P-059763/30-day-satisfaction-guarantee-for-new-purchases/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does ClickUp's 30-Day Satisfaction Guarantee for New Purchases clause do?

This guarantee provides a meaningful remedy for dissatisfied new customers, but it is limited to the initial purchase and a strict thirty-day window.

How does this clause affect you?

The reader may request a full refund on an initial purchase within thirty days for any reason by contacting ClickUp.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.

Is ConductAtlas affiliated with ClickUp?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ClickUp.