Provision record
Hilton · Hilton Terms of Use · View original document ↗

Sole Remedy for Misdescribed Product is Return

Medium severity Explicit document language Common · 178 of 352 platforms
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This analysis describes what Hilton's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Uber Medium

In the event an alcohol or age-restricted order cannot be delivered to the Recipient, the Recipient will receive a gift credit in the form of Uber Cash for the value of the alcohol/age-restricted portion of the order less the return fee.

Fitbit Medium

At any time for any reason, we may provide a refund, discount, or other consideration ("credits") to some or all of our users. The amount and form of such credits...are at our sole and absolute discretion.

Tinder Medium

For subscribers residing in Germany: You may terminate your subscription after it has renewed with a notice period of one month. Your right to terminate for cause remains unaffected.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
In the event that a product described in the Site is not as described, your sole remedy is to return it in unused condition in accordance with the suppliers' return policy.

Excerpt from Hilton's Terms of Use

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Hilton Terms of Use
Entity
Hilton
Document last updated
May 5, 2026
Tracking information
First tracked
Last verified
Record ID
CA-P-075825
Document ID
CA-D-00636
Evidence Provenance
Source URL
Wayback Machine
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Hilton
Document: Hilton Terms of Use
Record ID: CA-P-075825
Captured: UTC
URL: https://conductatlas.com/platform/hilton/hilton-terms-of-use/provision/CA-P-075825/sole-remedy-for-misdescribed-product-is-return/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Hilton's Sole Remedy for Misdescribed Product is Return clause do?

The clause states: “In the event that a product described in the Site is not as described, your sole remedy is to return it in unused condition in accordance with the suppliers' return policy.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.

Is ConductAtlas affiliated with Hilton?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hilton.