A web-based graphic design platform that allows users to create visual content including presentations, social media graphics, posters, and documents using templates and design tools. The service stores user-created content and personal information while offering both free and paid subscription tiers. Their policies are significant for consumers because they govern how user-generated designs are stored, shared, and potentially used by the platform, as well as how personal data is collected and processed during the design creation process.

2 Documents
44 All provisions 7 High severity 29 Medium severity 8 Low severity
11 Changes · 12 mo
Jul 25, 2026 Last change

High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.

Governance Coverage
Contract Terms
26 provisions · 1 high · 20 med
Privacy Rights
25 provisions · 4 high · 12 med
Liability Limitation
23 provisions · 7 high · 14 med
Data Collection
21 provisions · 16 med
Data Sharing
20 provisions · 9 high · 8 med
Account Control
13 provisions · 9 high · 4 med
Acceptable Use
13 provisions · 10 high · 3 med
Data Usage
12 provisions · 2 high · 8 med
Intellectual Property
12 provisions · 5 high · 7 med
Legal Jurisdiction
11 provisions · 11 med
Quick Facts
Arbitration: Mandatory
AI Training: Disclosed (high impact)
Data Retention: Specified
Class Action: Waived
Key Governance Provisions
High Information shared in merger or acquisition event

User information may be disclosed to third parties — and potentially sold — even before a corporate transaction is completed, including during preliminary due diligence processes.

High Class Action Waiver

Users cannot pool claims with others in a class action, which limits collective legal leverage and may make small individual claims economically impractical to pursue.

High Mandatory Binding Arbitration for Disputes

Users must use binding arbitration rather than court litigation to resolve disputes with Canva, which changes the forum, procedure, and appeal rights available to them.

High Aggregate Liability Cap at 100 USD or Fees Paid

Regardless of the severity of harm, the maximum amount either party can recover is capped at a low dollar figure, which significantly restricts the user's ability to obtain full compensation.

High Cancellation at End of Current Billing Cycle

Users who cancel mid-cycle receive no refund for the unused portion of their billing period, meaning they pay for access they will not use.

Document Coverage
Privacypolicy Termsofservice
Last change detected: Jul 25, 2026 Changes (12 months): 11 Documents monitored: 2 Provisions tracked: 44
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Documents

Canva Privacy Policy

Medium

This document explains how Canva collects and uses your personal information, including using your content and activity to train its AI and to serve you targeted ads on Canva and …

Last updated May 5, 2026 · Privacy policy
8 provisions 14 versions captured Version history →

Canva Terms of Use

Medium

These terms govern your use of Canva and set out important limitations: if you are on a Team or an employer-managed account, your Team Owner, Administrator, or employer's admin can …

Last updated May 5, 2026 · Terms of service
9 provisions 14 versions captured Version history →
📈 Policy Drift Analysis View all changes →

High Severity Provisions (6)

View all high severity provisions → Compare Canva with other platforms →

Applicable Regulations

EU AI Act
European Union
View official text ↗
BIPA
Illinois, USA
View official text ↗
CCPA/CPRA
California, USA
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
DMCA
United States Federal
View official text ↗
DSA
European Union
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
UK GDPR
United Kingdom
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

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Frequently Asked Questions

What Canva documents does ConductAtlas track?

ConductAtlas tracks 2 Canva documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Canva made in the past year?

Canva has made 11 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Canva?

ConductAtlas has classified 44 provisions across Canva's tracked documents. 7 are rated high severity, 29 medium, and 8 low.

Can I get alerts when Canva changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Canva to their watchlist and receive same-day email alerts whenever any tracked document changes.