Fastly Terms of Service

This document is Fastly's Terms of Service governing access to and use of Fastly's edge cloud platform, CDN, security, and related services, forming a binding agreement between Fastly, Inc. and any customer or authorized user. The agreement states that customers are responsible for all content transmitted through the service, that Fastly may suspend or terminate accounts for violations of its Acceptable Use Policy without prior notice, and that all fees are non-refundable with usage-based billing subject to overage charges. The limitation of liability clause caps Fastly's aggregate liability at fees paid in the twelve months preceding the claim, and the indemnification provision requires customers to defend and hold Fastly harmless from third-party claims arising from customer content or use of the service, obligations that are operationally significant for enterprise customers but are broadly consistent with commercial CDN and infrastructure-as-a-service market norms. The agreement designates California law and San Francisco courts as the governing jurisdiction for disputes, which may interact with EU and UK data protection frameworks where Fastly acts as a data processor for customers handling personal data subject to GDPR or UK GDPR; customers in regulated industries should evaluate whether their data processing agreements with Fastly are sufficient to satisfy applicable processor obligations. Material compliance considerations include the lack of explicit HIPAA Business Associate Agreement provisions in the base terms, the AUP's prohibition on certain categories of content and services, and the need for data processing addenda for customers subject to GDPR or CCPA.