106 Total

Key Facts · in the document’s own words

What users are excluded from accessing credit or lending-based products?
“Access credit or any other lending-based products that Revolut offers including Buy Now Pay Later.”
Version CA-V-001209, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
Revolut excludes users aged 16–17 from accessing credit or any other lending-based products that Revolut offers, including Buy Now Pay Later.
When may customers be entitled to reimbursement for APP scams?
“You may be entitled to reimbursement if you have been victim of an APP scam from 7 October 2024 onwards. You must notify us within 13 months of the last relevant transaction...”
Version CA-V-001209, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
Revolut states that customers may be entitled to reimbursement for APP scams that occurred from 7 October 2024 onwards, provided they notify Revolut within 13 months of the last relevant transaction.
What is the maximum APP scam reimbursement per claim?
“Each claim is subject to a £100 excess, with a maximum reimbursement limit of £85,000.”
Version CA-V-001209, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
Revolut limits APP scam reimbursement to a maximum of £85,000 per claim, with each claim subject to a £100 excess.
What does Revolut treat as a breach of the Agreement?
“It is a breach of this Agreement to use your Account for business purposes.”
Version CA-V-001209, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
Revolut treats use of a personal Account for business purposes as a breach of the Agreement.
What does Revolut treat adding a Revolut card to a device as?
“If you add your Revolut card to a device, anyone with access to that device will have access to your Revolut Card. If you share your OTP, anyone who you share it to may also use it to access your Revolut Card or account. When you do either of these things, you have authorised that device or person to make payments using your Revolut card...”
Version CA-V-001209, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
Revolut treats adding a Revolut card to a device as the cardholder's authorisation for anyone with access to that device to make payments using the card.
When may Revolut close or suspend a customer's Account?
“We may close or suspend your Account immediately (including access to other Revolut services like trading, crypto, and precious metals), in exceptional circumstances.”
Version CA-V-001209, captured May 5, 2026 · live source ↗
Our reading, not the document’s words
Revolut may close or suspend a customer's Account immediately, including access to other Revolut services such as trading, crypto, and precious metals, in exceptional circumstances.
Summary
Generated by a model from the captured document; not read by a person

These are the rules that govern your Revolut Personal Account: what you can use it for, how your money is protected, and when Revolut will or will not reimburse you. Your money is safeguarded in dedicated bank accounts or regulator-approved assets rather than covered by the Financial Services Compensation Scheme. If you are scammed into making a payment, you may be able to claim up to £85,000 back, but you must report it within 13 months and each claim carries a £100 deduction.

Analysis

This document establishes the core contractual framework governing Revolut Personal Accounts, defining the conditions of access, permitted use, and the financial rights and obligations of both parties. It restricts personal accounts to non-commercial use, prohibits account duplication and re-registration after prior closure, and treats the addition of a card to a device as blanket authorisation for any user of that device to make payments. It sets explicit financial limits on APP scam reimbursement — a £85,000 ceiling and £100 excess per claim, conditioned on a post-7 October 2024 occurrence and 13-month notification window — while excluding refund obligations where customer fraud, intentional failure, or carelessness contributed to loss. The document further reserves Revolut's right to offset debts from any sole or joint account balance without notice, to suspend or close accounts and linked services immediately in exceptional circumstances, and to modify its terms on two months' notice through the Revolut app.

What this means for you

For an individual user, the most consequential aspects of this document are: your account is for personal use only and Revolut treats business use as a breach that can lead to account closure; adding your card to a device authorises anyone with access to that device to make payments, making you responsible for resulting transactions; Revolut can deduct money you owe it from any Revolut balance you hold — including joint accounts — without prior notice; and users aged 16–17 cannot access any lending products, including Buy Now Pay Later. If you believe you have been a victim of an APP scam that occurred on or after 7 October 2024, you can notify Revolut of your claim — but you must do so within 13 months of the last relevant transaction to be eligible for reimbursement.

Institutional Analysis
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Featured provisions
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Complete Provision Index

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106 provisions
12 featured
20 clause types

Cross-platform context

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Archival ProvenanceSource & Archival Record
This version captured May 5, 2026 05:58 UTC
Last successful capture May 11, 2026 15:29 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000537
Version ID CA-V-001209
SHA-256 (extracted text, extractor v5) 584225d707c3ecb797a8bdc0d0d8691744c2f48567746a383916f483dea20945
✓ Snapshot stored Archived-bytes anchor not yet recorded

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