Captured before automated identity checks (Oct 14, 2026): accurate as of its capture on Jul 25, 2026; our capture on Oct 15, 2026 found the same text, but its identity was not checked by them.
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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology
“THE AGGREGATE LIABILITY...WILL BE LIMITED TO THE GREATER OF: (A) ONE AND A HALF (1.5) TIMES THE MOST RECENT MONTHLY OR YEARLY FEE THAT YOU PAID FOR THAT SERVICE; OR (B) ONE HUNDRED DOLLARS ($100 U.S.D.).”
“under the Annual Subscription Plan you will not be permitted to cancel, reduce the number of seats, or downgrade the Box Service you have selected until the anniversary date.”
“We reserve the right to suspend or terminate your access to the Service at any time in our sole discretion or disable any Content if a) you are in breach of these Terms; or b) your use of the Services could cause a risk of harm or loss to Box or our other users; or c) Box declines to renew your Subscription Period.”
“Notwithstanding the above, Box will not train Box AI using your queries or outputs without explicit consent.”
“You agree that when you share your Content, you may be allowing other people to access and use your Content in any way without further restriction or compensation to you.”
“IN NO EVENT WILL YOU OR BOX AND ITS AFFILIATES, RESELLERS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR LICENSORS BE LIABLE FOR: ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COVER OR CONSEQUENTIAL DAMAGES...”
Box's Terms of Service set out the rules for using its storage and collaboration service. Box can suspend or shut down your account at any time in its sole discretion, and if you're on an annual plan you cannot cancel or reduce seats until your renewal date. If your account is terminated, you have only 14 days to retrieve your stored Content before Box has no obligation to keep it, and you can never sue Box as part of a class action — only on your own.
The Box Terms of Service establish the conditions under which Box provides its cloud storage and collaboration platform to users. Box grants itself sole discretion to suspend or terminate access and to disable Content under broadly defined conditions, while users on Annual Subscription Plans are locked into their seat count and service level until the anniversary date. Box's aggregate liability is capped at 1.5 times the most recent monthly or yearly fee or $100 USD, whichever is greater, with all indirect, consequential, punitive, and similar damages excluded entirely, and the Services are provided on an 'as is,' 'with all faults,' and 'as available' basis with no express or implied warranties. Disputes must be resolved on an individual basis, with class, consolidated, representative, and group arbitration proceedings prohibited. Box commits that it will not use user queries or outputs to train Box AI without explicit user consent, and that its license to transmit, process, use, and disclose user Content is limited to what is necessary to provide the Services.
Users of Box face several concrete constraints: they cannot cancel, reduce seats, or downgrade an Annual Subscription Plan before the anniversary date; they must request retrieval of their Content within 14 days of any termination or risk permanent loss of that Content; and if their account email is associated with an organization and they do not change it within 14 days of a notice attempt, that organization may gain direct control over the account and all its Content. Box's financial liability to any individual user is capped at 1.5 times the most recent monthly or yearly fee or $100 USD, and all indirect or consequential damages are excluded. Box will not use a user's AI queries or outputs to train Box AI without that user's explicit consent — meaning users who have not given such consent should verify that no consent has been granted if they use Box AI features.
Which mapped governance frameworks each document engages, tied to the specific provisions that engage them.
1 important change detected
4 versions captured · Latest change detected by ConductAtlas: July 2026
We withheld clauses we had published from this document. Each withholding is recorded in our correction log:
“THE AGGREGATE LIABILITY...WILL BE LIMITED TO THE GREATER OF: (A) ONE AND A HALF (1.5) TIMES THE MOST RECENT MONTHLY OR YEARLY FEE THAT YOU PAID FOR THAT SERVICE; OR (B) ONE HUNDRED DOLLARS ($100 U.S.D.).”
“under the Annual Subscription Plan you will not be permitted to cancel, reduce the number of seats, or downgrade the Box Service you have selected until the anniversary date.”
“We reserve the right to modify these Terms. We will post the most current version of these Terms at www.box.com (the "Site"). If we make material changes to these Terms, we will notify you via the Services and/or by email...”
“We reserve the right to suspend or terminate your access to the Service at any time in our sole discretion or disable any Content if a) you are in breach of these Terms; or b) your use of the Services …”
“Notwithstanding the above, Box will not train Box AI using your queries or outputs without explicit consent.”
“You agree that when you share your Content, you may be allowing other people to access and use your Content in any way without further restriction or compensation to you.”
“IN NO EVENT WILL YOU OR BOX AND ITS AFFILIATES, RESELLERS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR LICENSORS BE LIABLE FOR: ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COVER OR CONSEQUENTIAL DAMAGES...”
“You must make such request within fourteen (14) days following termination otherwise, any Content you have stored with the Services may not be retrievable and we will have no obligation to maintain Content stored in your account after this fourteen …”
“you may only resolve disputes with us on an individual basis and may not bring a claim or proceed in a group arbitration proceeding as a plaintiff or a class member in a class, consolidated, or representative action.”
“You agree to provide Box (as well as agents or service providers acting on Box's behalf to provide the Services) the right to transmit, process, use and disclose Content and other information which we may obtain as part of your …”
“Fourteen (14) days after that notice attempt, if you do not change the email address associated with your account to one not owned or controlled by that organization, you agree that your account - and any Content associated with your …”
“BOX AND ITS AFFILIATES (AND ASSOCIATED SERVICE PROVIDERS) (A) PROVIDE THE SERVICES "AS IS", "WITH ALL FAULTS" AND "AS AVAILABLE", (B) MAKE NO REPRESENTATIONS OR WARRANTIES OR CONDITIONS WHETHER EXPRESS OR IMPLIED...”
Every distinct legal provision identified in this document. Featured provisions appear above with analysis.
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