DocuSign Terms and Conditions

DocuSign's Terms govern how you can use its services and what rights each party holds. You must resolve any dispute with DocuSign through binding arbitration — not in court — and you cannot join a class action against DocuSign. Any data you enter during a free trial is permanently deleted at the end of the trial unless you buy a subscription or export the data beforehand.

DocuSign's Terms and Conditions establish the rights, obligations, and limitations governing use of its Site and services. DocuSign retains sole and exclusive ownership of all present and future intellectual property rights in its services, while users grant DocuSign a nonexclusive, royalty-free, fully sublicensable license over User Content posted to the Site. DocuSign owns all right, title, and interest in Usage Data and may use it for business purposes including analytics and benchmarking. All covered claims must be resolved through binding arbitration administered by JAMS, with both parties expressly waiving the right to bring class actions. DocuSign's total liability to any user is capped at the greater of amounts paid for the relevant service in the prior twelve months or $100, and all payments are non-refundable except as expressly provided in the Terms, separately agreed, or required by applicable law.

As an individual user, you give DocuSign a royalty-free, sublicensable license to use any content you post to the Site, and DocuSign owns all Usage Data generated from your use of the services. If you use AI-integrated services, your Customer Data — which may include sensitive document content — may be used to train DocuSign's AI algorithms under consent terms bundled into those services. Your maximum financial recovery from DocuSign for any claim is the greater of what you paid in the prior twelve months or $100. If you are on a free trial, you can export your data before the trial ends to avoid permanent loss.