Netflix Terms of Use

This document constitutes Netflix's Terms of Use governing access to its streaming service, applicable to users in the Asia-Pacific region (including Bangladesh, Singapore, Indonesia, and related territories), with governing law stated as the Republic of Singapore. The agreement states that subscriptions continue until cancelled, authorizes Netflix to charge any Payment Method on file if the primary method fails, reserves the right to revoke promotional offers at its sole discretion, and specifies that payments are non-refundable to the extent permitted by applicable law. The terms include a class action waiver and a feedback license granting Netflix worldwide, perpetual, royalty-free rights to use any user-submitted communications for any purpose including product development, without compensation or acknowledgement; the AI restriction clause (section 1.8(ix)) explicitly prohibits use of the service or its content in connection with training, fine-tuning, benchmarking, or validation of machine learning models, which is operationally distinct from boilerplate usage restrictions. The governing law clause designates Singapore courts while preserving mandatory consumer protection rights under users' country of residence, creating jurisdictional complexity for users in countries with stronger mandatory protections (e.g., EU member states, Australia). Compliance teams should evaluate the interaction of the non-refund policy, class action waiver, and feedback license with applicable consumer protection, competition, and data protection frameworks across the document's stated geographic scope.