A financial technology company that provides international money transfer services and multi-currency accounts, allowing users to send money across borders at lower costs than traditional banks. The platform holds customer funds and processes financial transactions globally, making its terms of service and privacy policies critical for understanding fee structures, currency conversion rates, data handling practices, and consumer protections. Policy changes can affect transaction costs, account features, and how personal financial information is collected, stored, and shared across international jurisdictions.

3 Documents
56 All provisions 17 High severity 35 Medium severity 4 Low severity
7 Changes · 12 mo
May 15, 2026 Last change

High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.

Governance Coverage
Contract Terms
63 provisions · 30 high · 23 med
Liability Limitation
47 provisions · 19 high · 23 med
Account Control
35 provisions · 12 high · 17 med
Acceptable Use
28 provisions · 23 high · 5 med
Enforcement Actions
25 provisions · 23 high · 2 med
Payment Fees
21 provisions · 11 high · 9 med
Intellectual Property
20 provisions · 9 high · 10 med
Arbitration
19 provisions · 10 high · 8 med
Platform Discretion
19 provisions · 5 high · 10 med
Disclosure Requirements
13 provisions · 3 high · 6 med
Quick Facts
Arbitration: Mandatory
Class Action: Waived
Key Governance Provisions
High 21-Day Notice Before Reducing Customer Rights

The 21-day mandatory notice period ensures users have advance warning before adverse Agreement changes take effect, giving them time to respond.

High 30-Minute Cancellation Right for Remittance Transfers

This clause establishes a narrow but explicit cancellation window and a conditional refund obligation, which directly limits and defines the user's recourse after initiating a remittance transfer.

High Customer Indemnifies Wise for Breach or Misuse

This indemnification clause can expose the user to significant financial liability, including Wise's legal fees, for a broad range of conduct including breaches of applicable law or regulation and ac…

High Customer Funds Not Automatically FDIC Insured

The absence of automatic deposit insurance means users bear the risk of loss on funds held with Wise without the protections that apply to traditional bank deposits.

High Customer Must Repay Negative Balance Immediately

The immediate repayment obligation without any notice requirement means Wise can treat a negative balance as an immediately due debt the moment it arises, with no grace period or demand required.

Document Coverage
Privacypolicy Termsofservice
Last change detected: May 15, 2026 Changes (12 months): 7 Documents monitored: 3 Provisions tracked: 56
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Documents

Wise Privacy Policy

Last updated May 5, 2026 · Privacy policy
0 provisions 1 version captured Version history →

Wise Terms of Use

High

This document sets the rules for using Wise's services, including how disputes are handled, what happens when your account has a negative balance, and how your money is protected. Notably, …

Last updated May 5, 2026 · Terms of service
9 provisions 2 versions captured 1 significant change Version history →

Wise Terms of Use (Superseded URL)

High

This document sets the rules for using Wise's personal money transfer and account services. It makes your transactions final once you request them, limits when you can dispute a charge, …

Last updated May 5, 2026 · Terms of service
10 provisions 6 versions captured Version history →

Recent Changes

May 15, 2026 · Wise Terms of Use Medium

Wise updated its Terms of Use on May 15, 2026 to add provisions governing FedNow instant payment service. The updated terms state that Wise accounts may receive funds via FedNow, …

View change record →
📈 Policy Drift Analysis View all changes →

High Severity Provisions (12)

View all high severity provisions → Compare Wise with other platforms →

Applicable Regulations

CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
EFTA / Reg E
United States Federal
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FCRA
United States Federal
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
GLBA
United States Federal
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
UK GDPR
United Kingdom
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

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Frequently Asked Questions

What Wise documents does ConductAtlas track?

ConductAtlas tracks 3 Wise documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Wise made in the past year?

Wise has made 7 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Wise?

ConductAtlas has classified 56 provisions across Wise's tracked documents. 17 are rated high severity, 35 medium, and 4 low.

Can I get alerts when Wise changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Wise to their watchlist and receive same-day email alerts whenever any tracked document changes.