Provision record
Riot Games · Riot Games Terms of Service · View original document ↗

No refunds for Virtual Content purchases

High severity High confidence Explicit document language Common · 178 of 352 platforms

Key Facts

Can users obtain refunds for purchasing a license to access Virtual Content?
Riot Games prohibits users from obtaining refunds for purchasing a license to access Virtual Content, except as expressly permitted by Riot Games.
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This analysis describes what Riot Games's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users have no general right to a refund for Virtual Content purchases; any refund availability is entirely within Riot Games' express permission.

Clause Stability Stable

0
Changes
5
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 763 other provisions on other platforms.

Consumer impact (what this means for users)

The reader cannot obtain a refund for a Virtual Content license purchase unless Riot Games expressly permits one.

How other platforms handle this

Tinder Medium

For subscribers and purchasers of Virtual Items residing in the Republic of Korea: in accordance with local law, you are entitled to a full refund of your subscription and/or unused Virtual Items during the 7 days following the purchase.

Leonardo AI Medium

If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you.

Runway Medium

we do not provide price protection or refunds in the event of a price drop or promotional offering.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
You can't obtain any refunds for purchasing a license to access Virtual Content, except as expressly permitted by us.

Excerpt from Riot Games's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Riot Games Terms of Service
Entity
Riot Games
Document last updated
May 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
May 9, 2026
Record ID
CA-P-038466
Document ID
CA-D-00309
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
ba143e1670535074e2da6783113a0c924d39d6933c7455e2a533fc3a253a4244
Analysis generated
April 28, 2026 05:09 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Riot Games
Document: Riot Games Terms of Service
Record ID: CA-P-038466
Captured: 2026-04-28 05:09:06 UTC
SHA-256: ba143e1670535074…
URL: https://conductatlas.com/platform/riot-games/riot-games-terms-of-service/provision/CA-P-038466/no-refunds-for-virtual-content-purchases/
Accessed: Aug. 18, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Riot Games's No refunds for Virtual Content purchases clause do?

Users have no general right to a refund for Virtual Content purchases; any refund availability is entirely within Riot Games' express permission.

How does this clause affect you?

The reader cannot obtain a refund for a Virtual Content license purchase unless Riot Games expressly permits one.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.

Is ConductAtlas affiliated with Riot Games?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Riot Games.