Grubhub Terms of Use

This document is Grubhub's Terms of Use governing consumer access to its food ordering platform, including the website, mobile applications, and related services, and is structured as a binding legal agreement between Grubhub and any individual who accesses or uses the platform. The agreement states that users consent to mandatory binding arbitration on an individual basis for virtually all disputes, waive the right to participate in class actions, and grant Grubhub a broad license to use any content submitted to the platform; the terms also authorize Grubhub to modify, suspend, or terminate services or user accounts at its discretion with limited notice obligations. The arbitration clause and class action waiver are notable for their breadth, applying to disputes arising out of or relating to these terms or the services, with a 30-day opt-out window from first account creation that, if missed, constitutes a permanent waiver; the terms also assert a shortened limitations period and broad indemnification obligations on users. The document engages the Federal Arbitration Act, FTC consumer protection frameworks, and state consumer protection statutes including California's consumer privacy law; users in California and other states with strong consumer protection statutes may find certain provisions constrained by applicable law, though the agreement asserts Delaware law as governing. Compliance teams should note that the terms include provisions on data collection and use that interact with CCPA and potentially other state privacy laws, and the mandatory arbitration structure warrants evaluation for compliance with evolving state-level restrictions on pre-dispute arbitration clauses in consumer contracts.