Grubhub Terms of Use

This document sets the rules for using Grubhub's food delivery platform. Grubhub can change its fees and terms at any time simply by posting updates, can terminate your account for any reason causing you to lose accumulated credits and Perks, and limits what it owes you in any dispute to $1,000 or less. If you have a complaint, you must bring it individually through arbitration — not as part of a class action — and you must do so within one year or lose your claim entirely.

The Grubhub Terms of Use establish the contractual framework governing user access to and use of the Grubhub platform. The document grants Grubhub broad unilateral rights, including the ability to alter prices, fees, and terms effective upon posting, and to terminate accounts for any or no reason with resulting forfeiture of all accumulated credits and unredeemed value. Users grant Grubhub an irrevocable, perpetual, royalty-free, worldwide, sublicensable license over all submitted content, and Grubhub disclaims all warranties on the platform and its services, provided on an 'as is' and 'as available' basis. Liability is capped at the lesser of amounts paid in the preceding six months or $1,000, with exclusions for indirect, punitive, and consequential damages including personal injury and data loss, and all disputes are subject to mandatory arbitration with class action and jury trial waivers.

Using Grubhub means accepting that payments are final and non-refundable unless Grubhub decides otherwise, that any content you submit is licensed to Grubhub permanently and irrevocably, and that your financial recovery against Grubhub is capped at the lesser of what you paid in the prior six months or $1,000 with no recovery for personal injury, emotional distress, or data loss. Your account credits and Perks can be forfeited if your account is terminated for any or no reason. If you have a dispute, you must bring it individually in arbitration — not as a class — and you must give Grubhub notice of your claim within one year of when it arises, or that claim is permanently barred.