10 Total
2 High severity
8 Medium severity
0 Low severity
Summary

This is Anthropic's terms of service for individual users of Claude.ai and Claude Pro, covering how you can use the AI assistant, what Anthropic can do with your conversations, and how subscriptions and billing work. The most important thing to know is that Anthropic may use your conversation inputs and outputs to train its AI models by default, and while you can opt out in account settings, the opt-out does not apply if you give feedback (thumbs up or down) on a response or if your content is flagged for safety review. If you are in the US, you should know that these terms include a mandatory arbitration clause and class action waiver, and you have 30 days from account creation to opt out of arbitration by emailing the designated address.

Technical / Legal Breakdown

This document governs consumer use of Claude.ai, Claude Pro, and associated Anthropic individual-facing products, establishing a contract between end users and Anthropic, PBC that explicitly excludes API and commercial console use (governed separately by Commercial Terms of Service). The agreement states that Anthropic may use user inputs and outputs (collectively 'Materials') to train AI models unless users opt out via account settings, though the terms authorize continued use of flagged safety-review content and user-provided feedback for training regardless of opt-out status; the agreement also assigns Anthropic-generated output rights to users 'to the extent permitted by applicable law,' and reserves broad rights to modify, suspend, or terminate services with limited notice obligations. The opt-out carve-outs for safety review and feedback-linked training data represent a notable operational distinction, as does the explicit financial advice prohibition and the automatic renewal structure requiring cancellation at least 24 hours before the renewal date; the agreement asserts broad indemnification obligations from users and limits Anthropic's liability to direct damages not exceeding fees paid in the prior 12 months, which may face scrutiny under EU and UK consumer protection frameworks that restrict liability exclusions for consumer contracts. The terms engage GDPR and UK GDPR for EU and UK users, CCPA for California residents, COPPA for age-gating obligations, and the EU AI Act given deployment of large language model systems; the mandatory arbitration clause with class action waiver, applicable to US users, and the 30-day opt-out window are material compliance considerations, particularly given growing US state-level arbitration scrutiny and California public policy limitations on class action waivers.

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High — 2 provisions
Medium — 8 provisions

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Mapped Governance Frameworks

CFAA
United States Federal
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DMCA
United States Federal
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DSA
European Union
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ePrivacy Directive
European Union
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FTC Act Section 5
United States Federal
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Related Analysis

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Archival ProvenanceSource & Archival Record
Last Captured May 5, 2026 13:30 UTC
Capture Method Automated scheduled archival capture
Document ID CA-D-000644
Version ID CA-V-001457
SHA-256 77bb7a507a5b9c29cb7110c9c255993aa0c5e2f5334a1ca0c5722885c89bdf87
✓ Snapshot stored ✓ Text extracted ✓ Change verified ✓ Hash verified

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