This analysis describes what LlamaIndex's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users who pre-pay for subscription periods lose the value of any unused time and pre-payments if the account is cancelled, suspended, or terminated, with no right to compensation.
If your subscription is cancelled, suspended, or terminated for any reason, you will not receive a refund or credit for unused time or pre-payments.
How other platforms handle this
Miro will then refund to Customer any pre-paid, unused fees for the terminated portion of the Subscription Term (for the Performance Warranty) or for the non-conforming Technical Services (for the Technical Services Warranty).
For subscribers residing in Germany: You may terminate your subscription after it has renewed with a notice period of one month. Your right to terminate for cause remains unaffected.
If our mobile application fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the mobile application to you.
"YOU WILL NOT BE ENTITLED TO RECEIVE ANY REFUND OR CREDIT FOR ANY SUCH CANCELLATION, SUSPENSION, OR TERMINATION, NOR FOR ANY UNUSED TIME ON YOUR SUBSCRIPTION, ANY PRE-PAYMENTS MADE IN CONNECTION WITH YOUR SUBSCRIPTIONExcerpt from LlamaIndex's Terms of Service
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Users who pre-pay for subscription periods lose the value of any unused time and pre-payments if the account is cancelled, suspended, or terminated, with no right to compensation.
If your subscription is cancelled, suspended, or terminated for any reason, you will not receive a refund or credit for unused time or pre-payments.
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by LlamaIndex.