ElevenLabs Usage Policy

This document governs acceptable use of ElevenLabs' AI voice generation platform and services, establishing conduct standards as a contractual condition of access. The terms prohibit use of the platform to generate content involving non-consensual voice cloning of identifiable individuals, synthetic media designed to deceive in elections or political contexts, content that facilitates violence, harassment, child sexual abuse material, or fraud, and require users to comply with ElevenLabs' content policies as a condition of continued service access. The policy asserts broad enforcement discretion, including the right to suspend or terminate accounts without prior notice for policy violations, and establishes that users are responsible for ensuring their use of generated content complies with applicable law, including intellectual property, defamation, and privacy statutes. This policy engages multiple regulatory frameworks including the EU AI Act's provisions on prohibited AI practices and high-risk AI systems, the FTC Act's prohibitions on deceptive practices, applicable state biometric privacy laws such as Illinois BIPA where voice data may constitute biometric identifiers, and emerging state-level AI disclosure and synthetic media statutes; applicability of specific provisions depends on jurisdiction and the nature of the user's deployment. ElevenLabs operates as a dual-use platform where enterprise API users and consumer-facing creators face distinct compliance obligations, particularly regarding consent documentation for voice cloning, disclosure of AI-generated audio in regulated contexts, and downstream liability for misuse of generated content.