ElevenLabs Usage Policy

ElevenLabs sets out what you can and cannot do with its Services and what rights you give up by using them. You grant ElevenLabs a broad license to use your content—including your voice—and you agree to resolve any disputes individually through binding arbitration rather than in court or as part of a class action. If you cancel a subscription, you get no refund for the time remaining, and if your account is closed, you lose any unused credits.

This document establishes the terms governing acceptable use of ElevenLabs' Services, setting out a broad content license users must grant to ElevenLabs—explicitly extending to users' voices—subject to the limit that ElevenLabs will not commercialize a user's voice on a standalone basis without permission. It imposes automatic renewal on Recurring Subscriptions with no mid-period refunds, forfeiture of unused credits upon account closure, and a personal data processing authorization for ElevenLabs' internal business purposes. Dispute resolution is governed by mandatory binding arbitration through JAMS with a class action waiver, and ElevenLabs' total liability is capped at the greater of $100 USD or twelve months of fees paid, with all indirect, consequential, exemplary, incidental, punitive, and special damages excluded.

Using ElevenLabs means granting the company a broad license to reproduce, modify, adapt, distribute, and create derivative works from your content, including your voice—though ElevenLabs commits not to commercialize your voice on a standalone basis without your permission. Your Recurring Subscription renews automatically until you cancel it, and canceling mid-period yields no refund; any unused credits are forfeited if your account is closed or terminated. All disputes must be brought individually through JAMS arbitration, and any financial recovery is capped at the greater of $100 USD or what you paid in the prior twelve months, with no recovery available for indirect, consequential, or punitive damages. If you do not want your subscription to renew, you must take affirmative action to cancel before the next billing period.