This analysis describes what ActiveCampaign's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The no-refund rule is absolute—covering refunds of any kind—meaning users forfeit all payments made regardless of the amount or timing.
Interpretive note: The excerpt is a sentence fragment without the triggering condition that activates the no-refund rule. The triggering circumstance is not present in this excerpt alone. Record 74147 appears to contain the fuller context (spam complaints). The canonical claim cannot state the trigger without importing language from outside this excerpt, so the trigger is omitted and confidence is low.
Users in the applicable circumstance will receive no refund of any type from ActiveCampaign.
How other platforms handle this
In the event of such a termination by Customer, we will refund Customer any prepaid fees covering the remainder of the term of all subscriptions after the effective date of termination.
In the event of a migration, the Customer will be entitled to a pro-rated refund of any prepaid fees associated with the Add-On.
If we do so, we will give you a prorated refund based on the number of days remaining in your membership unless we terminate your membership for conduct that we determine...violates the Terms...
"you will not be eligible for a refund of any kind.Excerpt from ActiveCampaign's Acceptable Use Policy
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The no-refund rule is absolute—covering refunds of any kind—meaning users forfeit all payments made regardless of the amount or timing.
Users in the applicable circumstance will receive no refund of any type from ActiveCampaign.
ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.
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