Governance document

CA-D-000219

Peloton Terms of Service

Peloton

Last change detected April 19, 2026 Terms of service

SHA-256: 15e638cbe7e6adbe5f4… 2 versions captured 0 changes documented

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This page describes what the document states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability may vary by jurisdiction. Methodology

148 Total

62 High severity

70 Medium severity

16 Low severity

Key Facts

On what basis does Peloton provide the Peloton Service?

Peloton provides the Peloton Service on an 'AS IS' and 'AS AVAILABLE' basis, placing the risk of use on the user.

What is Peloton's total liability to a user for all claims in the aggregate?

Peloton's total liability to a user for all claims in the aggregate will not exceed the amount actually paid by that user to Peloton over the 12 months preceding the date the first claim arose.

What amount does Peloton's total liability not exceed?

Peloton's total liability to a user for all claims in the aggregate will not exceed the amount actually paid by that user to Peloton over the 12 months preceding the date the first claim arose.

What license does Peloton receive to use User Content?

Peloton receives a worldwide, perpetual, irrevocable, non-exclusive, sublicensable, transferable, royalty-free license to use, copy, transmit, distribute, publicly perform and display, edit, modify, and make derivative works from a user's User Content.

Is the license Peloton receives worldwide, perpetual, and irrevocable?

Is Peloton liable for any indirect, incidental, special, consequential, punitive, or exemplary damages?

Peloton is not liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including damages for loss of profits, economic losses, goodwill, use, data, or service interruption.

Is Peloton liable for damages for loss of profits?

Must users not be located in a country or region subject to a U.S. Government embargo?

Users represent and warrant that they are not located in a country or region subject to a U.S. Government embargo or comprehensive economic sanctions, and are not themselves the subject of U.S. sanctions or sanctions consistent with U.S. law.

Are users themselves not the subject of U.S. sanctions or sanctions consistent with U.S. law?

What does the user lose upon cancellation or termination of a subscription?

Peloton requires that upon cancellation or termination of a subscription for any reason, the user loses access to all live and on-demand classes and any other Content or features provided through the Peloton Service.

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Summary

These terms set out what you can and cannot do with Peloton's service, which you are only licensed to use for your own personal, non-commercial purposes. If you cancel or Peloton terminates your subscription for any reason, you immediately lose access to all content and features. Any dispute with Peloton must be resolved through binding individual arbitration rather than in court.

Analysis

Peloton's Terms of Service establish the conditions under which users may access and use the Peloton Service, granting users a limited, revocable, non-exclusive, non-transferable license for personal, non-commercial use only. The document imposes significant liability limitations, including an AS IS and AS AVAILABLE disclaimer, exclusion of indirect and consequential damages, and a monetary cap on aggregate liability tied to the user's payments in the preceding 12 months. Users submit to binding individual arbitration for all disputes and provide Peloton with a worldwide, perpetual, irrevocable, royalty-free license to use, modify, and sublicense their User Content. Users also bear indemnification obligations for claims arising from their conduct or content, and accept full loss of access upon cancellation or termination of their subscription.

What this means for you

As a user, your access to all live and on-demand classes and features is entirely contingent on maintaining an active subscription — cancellation or termination for any reason ends that access immediately. Any content you submit to Peloton is covered by a permanent, worldwide, royalty-free license that Peloton retains even after you stop using the service. You are responsible for defending and indemnifying Peloton against claims arising from your activities or submitted content. If you have a dispute with Peloton, you must pursue it through binding individual arbitration rather than court. If you wish to raise a dispute, be aware that the monetary recovery available to you is capped at the total amount you actually paid Peloton in the 12 months before your first claim arose.

Institutional Analysis

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Featured, High severity

Aggregate Liability Cap at 12 Months Payments Compare →

The cap limits the maximum financial recovery a user can obtain from Peloton regardless of the number or severity of claims, tying recovery to past payments rather than actual harm.

Added July 10, 2026 Standard Seen across 287 platforms
AS IS and AS AVAILABLE Service Disclaimer Compare →

An 'AS IS' and 'AS AVAILABLE' disclaimer signals that Peloton is not warranting the quality, fitness, or continuous availability of the service, which limits Peloton's exposure for service failures or defects.

Added July 10, 2026 Standard Seen across 287 platforms
Broad License Grant for User Content to Peloton Compare →

The license is perpetual and irrevocable, meaning Peloton retains rights to User Content even after a user stops using the service, and the user cannot demand those rights back.

Added July 10, 2026 Standard Seen across 257 platforms
Exclusion of Indirect and Consequential Damages Compare →

This exclusion eliminates categories of harm that are often the most significant in practice—such as lost profits or data loss—leaving users able to claim only direct damages, if any.

Added July 10, 2026 Standard Seen across 287 platforms
Export Sanctions Compliance Warranty Compare →

A representation and warranty creates a contractual commitment; if false, it may constitute a breach of the Terms and expose the user to legal consequences.

Added July 10, 2026 Standard Seen across 183 platforms
Loss of Content Access Upon Subscription Cancellation Compare →

Access to all Peloton Service content and features is entirely conditional on maintaining an active subscription; no partial or residual access is preserved after cancellation or termination.

Added July 10, 2026 Standard Seen across 297 platforms
Mandatory Individual Arbitration of Disputes Compare →

Mandatory individual arbitration eliminates the user's ability to bring disputes in court or as part of a class action, restricting them to a private arbitration process.

Added July 10, 2026 Standard Seen across 206 platforms
Personal Non-Commercial Use Only Compare →

This restriction defines the permitted scope of use; commercial use or use on behalf of third parties falls outside the terms and may constitute a breach.

Added July 10, 2026 Standard Seen across 282 platforms
Prohibition on Building Competing Products Using Service Compare →

This prohibition extends to indirect competition and even consulting on competing products, broadly restricting how users—including industry participants—may engage with the service.

Added July 10, 2026 Standard Seen across 282 platforms
Prohibition on Using Content to Train AI Models Compare →

The strict prohibition on AI training use, combined with a writing requirement for any exception, means users and third parties cannot leverage Peloton's Content for AI development without explicit written authorization.

Added July 10, 2026 Standard Seen across 217 platforms
Revocable License to Access Peloton Service Compare →

The license is explicitly revocable and non-transferable, meaning Peloton may withdraw access and users have no permanent or transferable entitlement to the service.

Added July 10, 2026 Standard Seen across 257 platforms
User Indemnification of Peloton Compare →

This obligation requires users to bear the financial and legal burden of defending Peloton against third-party or other claims that stem from the user's own conduct or content on the platform.

Added July 10, 2026 Standard Seen across 229 platforms