Box · Box Terms of Service · View original document ↗

Exclusion of indirect and consequential damages

High severity High confidence Explicitdocumentlanguage Common · 288 of 352 platforms
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This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The exclusion eliminates recovery for the categories of damages most commonly associated with significant financial harm, including lost data, lost profits, and downstream losses.

Interpretive note: The excerpt ends with an ellipsis, indicating additional content follows that may enumerate further excluded categories, conditions, or exceptions. Only what is explicitly quoted has been stated.

Recent Activity

This document changed recently

Medium Jul 11, 2026

The updated terms establish that Box may bill customers automatically for consumption of enterprise-wide service resources (API Calls, AI Units) that exceed entitlements associated with the customer's service level. Previously, the terms only mentioned that 'additional fees will be due' if Platform Use Limits were exceeded, but the new language creates explicit billing procedures, pricing references, and usage control mechanisms. The agreement now authorizes Box to provide usage reports identifying overage, charge customers for excess resource consumption, and implement technical controls including throttling, rate limiting, or temporary service suspension until overage charges are paid. Users can contact Box through its web form or email to dispute usage reports, but the terms reserve all other contractual and statutory remedies to Box.

View change record →

Consumer impact (what this means for users)

A reader cannot recover indirect, incidental, special, punitive, cover, or consequential damages from Box or any of its associated entities.

How other platforms handle this

Tinder Medium

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...

Perplexity AI Medium

we do not warrant that Offering descriptions are accurate, complete, reliable, current, or error-free.

Skillshare Medium

Please note that these third parties are responsible for their own privacy practices.

See all platforms with this clause type →

Monitoring

Box has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
IN NO EVENT WILL YOU OR BOX AND ITS AFFILIATES, RESELLERS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR LICENSORS BE LIABLE FOR: ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COVER OR CONSEQUENTIAL DAMAGES...

— Excerpt from Box's Box Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Box Terms of Service
Entity
Box
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-057803
Document ID
CA-D-00713
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
53d7830dae1417399dfac557af5f6c304fddc7fe2f0b0c75cc9658c7bf1e4d3a
Analysis generated
May 8, 2026 04:57 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Box
Document: Box Terms of Service
Record ID: CA-P-057803
Captured: 2026-05-08 04:57:15 UTC
SHA-256: 53d7830dae141739…
URL: https://conductatlas.com/platform/box/box-terms-of-service/provision/CA-P-057803/exclusion-of-indirect-and-consequential-damages/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Box's Exclusion of indirect and consequential damages clause do?

The exclusion eliminates recovery for the categories of damages most commonly associated with significant financial harm, including lost data, lost profits, and downstream losses.

How does this clause affect you?

A reader cannot recover indirect, incidental, special, punitive, cover, or consequential damages from Box or any of its associated entities.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.

Is ConductAtlas affiliated with Box?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Box.