“IN NO EVENT WILL YOU OR BOX AND ITS AFFILIATES, RESELLERS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR LICENSORS BE LIABLE FOR: ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COVER OR CONSEQUENTIAL DAMAGES...”
This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The exclusion eliminates recovery for the categories of damages most commonly associated with significant financial harm, including lost data, lost profits, and downstream losses.
Interpretive note: The excerpt ends with an ellipsis, indicating additional content follows that may enumerate further excluded categories, conditions, or exceptions. Only what is explicitly quoted has been stated.
The updated terms establish new billing obligations for consumable service resources. Users are now explicitly responsible for charges related to API calls and AI Units consumed beyond their service entitlements. Box reserves the right to monitor resource usage, report overages to the billing contact, and automatically charge the payment method on file for excess consumption. If usage exceeds entitlements, Box may implement throttling, rate limiting, or temporary service suspension until the overage is remedied and all charges are paid. Additionally, all written notices to Box must now be submitted electronically through Box-provided channels; Box will not process notices sent by mail or delivered in person.
View change record →A reader cannot recover indirect, incidental, special, punitive, cover, or consequential damages from Box or any of its associated entities.
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OPENAI'S AFFILIATES, SUPPLIERS, LICENSORS, AND DISTRIBUTORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THIS SECTION.
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"IN NO EVENT WILL YOU OR BOX AND ITS AFFILIATES, RESELLERS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR LICENSORS BE LIABLE FOR: ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, COVER OR CONSEQUENTIAL DAMAGES...Excerpt from Box's Terms of Service
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The exclusion eliminates recovery for the categories of damages most commonly associated with significant financial harm, including lost data, lost profits, and downstream losses.
A reader cannot recover indirect, incidental, special, punitive, cover, or consequential damages from Box or any of its associated entities.
ConductAtlas has identified this type of provision across 280 platforms. See the full comparison.
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