This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish new billing obligations for consumable service resources. Users are now explicitly responsible for charges related to API calls and AI Units consumed beyond their service entitlements. Box reserves the right to monitor resource usage, report overages to the billing contact, and automatically charge the payment method on file for excess consumption. If usage exceeds entitlements, Box may implement throttling, rate limiting, or temporary service suspension until the overage is remedied and all charges are paid. Additionally, all written notices to Box must now be submitted electronically through Box-provided channels; Box will not process notices sent by mail or delivered in person.
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You are responsible for all activities that occur under your Account. You agree that you shall monitor your Account to restrict use by minors
Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. You should not share your password with anyone.
You are responsible for all activities that occur under your account and for maintaining the confidentiality of your password.
"(d) are responsible for managing your users' activity and any of your devices and/or any systems that you use to access the Box Service.Excerpt from Box's Terms of Service
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The clause states: “(d) are responsible for managing your users' activity and any of your devices and/or any systems that you use to access the Box Service.”
ConductAtlas has identified this type of provision across 257 platforms. See the full comparison.
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