Box · Box Terms of Service · View original document ↗

Box will not train AI on user queries without explicit consent

High severity High confidence Explicitdocumentlanguage Common · 214 of 352 platforms
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This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users retain control over whether their AI interactions are used to train Box's AI models, as this requires affirmative explicit consent.

Interpretive note: The 'Notwithstanding the above' qualifier suggests this clause overrides broader data use permissions established elsewhere in the agreement, but the content of those provisions is not quoted and cannot be stated.

Recent Activity

This document changed recently

Medium Jul 11, 2026

The updated terms establish that Box may bill customers automatically for consumption of enterprise-wide service resources (API Calls, AI Units) that exceed entitlements associated with the customer's service level. Previously, the terms only mentioned that 'additional fees will be due' if Platform Use Limits were exceeded, but the new language creates explicit billing procedures, pricing references, and usage control mechanisms. The agreement now authorizes Box to provide usage reports identifying overage, charge customers for excess resource consumption, and implement technical controls including throttling, rate limiting, or temporary service suspension until overage charges are paid. Users can contact Box through its web form or email to dispute usage reports, but the terms reserve all other contractual and statutory remedies to Box.

View change record →

Consumer impact (what this means for users)

A reader's Box AI queries and outputs will not be used for AI training unless the reader has explicitly consented.

How other platforms handle this

LlamaIndex Medium

We do not train any models on User Content.

Tinder Medium

This is still Your Content, and you are responsible for it and its accuracy, as well as your use of it on our Services and any and all decisions made, actions taken, and failures to take action based on Your Content.

Instacart Medium

You are responsible for any content, data, or instructions submitted to the Services via any Automated System. Instacart's license to use user content...includes content submitted by or through Automated Systems...

See all platforms with this clause type →

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Box has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
Notwithstanding the above, Box will not train Box AI using your queries or outputs without explicit consent.

— Excerpt from Box's Box Terms of Service

Applicable regulations

Colorado AI Act
US-CO
GDPR
European Union
Texas AI Act
Texas, USA

Provision details

Document information
Document
Box Terms of Service
Entity
Box
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-057917
Document ID
CA-D-00713
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
53d7830dae1417399dfac557af5f6c304fddc7fe2f0b0c75cc9658c7bf1e4d3a
Analysis generated
May 8, 2026 04:57 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Box
Document: Box Terms of Service
Record ID: CA-P-057917
Captured: 2026-05-08 04:57:15 UTC
SHA-256: 53d7830dae141739…
URL: https://conductatlas.com/platform/box/box-terms-of-service/provision/CA-P-057917/box-will-not-train-ai-on-user-queries-without-explicit-consent/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Box's Box will not train AI on user queries without explicit consent clause do?

Users retain control over whether their AI interactions are used to train Box's AI models, as this requires affirmative explicit consent.

How does this clause affect you?

A reader's Box AI queries and outputs will not be used for AI training unless the reader has explicitly consented.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 214 platforms. See the full comparison.

Is ConductAtlas affiliated with Box?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Box.