This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users retain control over whether their AI interactions are used to train Box's AI models, as this requires affirmative explicit consent.
Interpretive note: The 'Notwithstanding the above' qualifier suggests this clause overrides broader data use permissions established elsewhere in the agreement, but the content of those provisions is not quoted and cannot be stated.
The updated terms establish that Box may bill customers automatically for consumption of enterprise-wide service resources (API Calls, AI Units) that exceed entitlements associated with the customer's service level. Previously, the terms only mentioned that 'additional fees will be due' if Platform Use Limits were exceeded, but the new language creates explicit billing procedures, pricing references, and usage control mechanisms. The agreement now authorizes Box to provide usage reports identifying overage, charge customers for excess resource consumption, and implement technical controls including throttling, rate limiting, or temporary service suspension until overage charges are paid. Users can contact Box through its web form or email to dispute usage reports, but the terms reserve all other contractual and statutory remedies to Box.
View change record →A reader's Box AI queries and outputs will not be used for AI training unless the reader has explicitly consented.
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"Notwithstanding the above, Box will not train Box AI using your queries or outputs without explicit consent.— Excerpt from Box's Box Terms of Service
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Users retain control over whether their AI interactions are used to train Box's AI models, as this requires affirmative explicit consent.
A reader's Box AI queries and outputs will not be used for AI training unless the reader has explicitly consented.
ConductAtlas has identified this type of provision across 214 platforms. See the full comparison.
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