Provision record
Box · Box Terms of Service · View original document ↗

Box will not train AI on user queries without explicit consent

High confidence Common · 210 of 343 platforms

Key Facts · in the document’s own words

Will Box train Box AI using a user's queries or outputs without that user's explicit consent?
“Notwithstanding the above, Box will not train Box AI using your queries or outputs without explicit consent.”
Version CA-V-005270, captured July 25, 2026 · live source ↗
Our reading, not the document’s words
Box will not train Box AI using a user's queries or outputs without that user's explicit consent.
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This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Users retain control over whether their AI interactions are used to train Box's AI models, as this requires affirmative explicit consent.

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Interpretive note: The 'Notwithstanding the above' qualifier suggests this clause overrides broader data use permissions established elsewhere in the agreement, but the content of those provisions is not quoted and cannot be stated.

Recent Activity

This document changed recently

Medium Jul 11, 2026

The updated terms establish new billing obligations for consumable service resources. Users are now explicitly responsible for charges related to API calls and AI Units consumed beyond their service entitlements. Box reserves the right to monitor resource usage, report overages to the billing contact, and automatically charge the payment method on file for excess consumption. If usage exceeds entitlements, Box may implement throttling, rate limiting, or temporary service suspension until the overage is remedied and all charges are paid. Additionally, all written notices to Box must now be submitted electronically through Box-provided channels; Box will not process notices sent by mail or delivered in person.

View change record →

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

A reader's Box AI queries and outputs will not be used for AI training unless the reader has explicitly consented.

How other platforms handle this

Credit Karma

Our Chatbots may generate outputs that are inaccurate or inappropriate for your situation, so you should not rely solely on their answers. You should always verify the accuracy of such information

Whoop

You will use independent judgement and discretion before relying on or otherwise using Output.

Hims & Hers

We provide AI tools on an "as is" and "as available" basis and do not give any warranties.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Notwithstanding the above, Box will not train Box AI using your queries or outputs without explicit consent.

Excerpt from Box's Terms of Service

Provision details

Document information
Document
Box Terms of Service
Entity
Box
Date stated by the document
Aug. 17, 2026
As printed in Box’s text (version CA-V-005270), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 5, 2026
Text quoted from version
CA-V-005270, captured July 25, 2026
Record ID
CA-P-057917
Document ID
CA-D-000713
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-005270)
d815b25a661f2b7a662079c00f3c903450c1bbb39374c9f1e8bb788bc1cb835f
Analysis generated
May 8, 2026 04:57 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-005270, captured July 25, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Box
Document: Box Terms of Service
Record ID: CA-P-057917
Version: CA-V-005270
Captured: 2026-07-25 01:22:06 UTC
SHA-256: d815b25a661f2b7a…
URL: https://conductatlas.com/platform/box/box-terms-of-service/provision/CA-P-057917/box-will-not-train-ai-on-user-queries-without-explicit-consent/
Accessed: Oct. 24, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

Other risks in this policy

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Frequently Asked Questions

What does Box's Box will not train AI on user queries without explicit consent clause do?

Users retain control over whether their AI interactions are used to train Box's AI models, as this requires affirmative explicit consent.

How does this clause affect you?

A reader's Box AI queries and outputs will not be used for AI training unless the reader has explicitly consented.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 210 platforms. See the full comparison.

Is ConductAtlas affiliated with Box?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Box.