This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish new billing obligations for consumable service resources. Users are now explicitly responsible for charges related to API calls and AI Units consumed beyond their service entitlements. Box reserves the right to monitor resource usage, report overages to the billing contact, and automatically charge the payment method on file for excess consumption. If usage exceeds entitlements, Box may implement throttling, rate limiting, or temporary service suspension until the overage is remedied and all charges are paid. Additionally, all written notices to Box must now be submitted electronically through Box-provided channels; Box will not process notices sent by mail or delivered in person.
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We store your Data on our servers located in Singapore. We also have support, engineering, content moderation, and other functional teams located around the world to support the operation of the Platform and the provision of Services to you.
If your account is deleted, some of your information and content may remain on our Services to allow your team members or other users to make full use of the Services.
The personal information we collect may be stored and processed in your country or region, or in any other country where we or our affiliates, subsidiaries, or vendors maintain facilities.
"while the Content will be stored and may be partially processed in the Location(s), some processing and metadata storage and processing may continue to be provided from the United States...Excerpt from Box's Terms of Service
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The clause states: “while the Content will be stored and may be partially processed in the Location(s), some processing and metadata storage and processing may continue to be provided from the United States...”
ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.
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