This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish that Box may bill customers automatically for consumption of enterprise-wide service resources (API Calls, AI Units) that exceed entitlements associated with the customer's service level. Previously, the terms only mentioned that 'additional fees will be due' if Platform Use Limits were exceeded, but the new language creates explicit billing procedures, pricing references, and usage control mechanisms. The agreement now authorizes Box to provide usage reports identifying overage, charge customers for excess resource consumption, and implement technical controls including throttling, rate limiting, or temporary service suspension until overage charges are paid. Users can contact Box through its web form or email to dispute usage reports, but the terms reserve all other contractual and statutory remedies to Box.
View change record →How other platforms handle this
If you believe we have taken action against your content or account in a way that does not comply with these Terms, you have the right to bring a claim for breach of contract under UK law.
Apple and Apple subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right...to enforce these Terms against you as a third-party beneficiary.
You should always check the privacy settings and notices in these third-party services to understand what data may be disclosed to us or shared with our Services.
"This contract is solely for your and our benefit. It is not for the benefit of any other person, except for permitted successors.Excerpt from Box's Terms of Service
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The clause states: “This contract is solely for your and our benefit. It is not for the benefit of any other person, except for permitted successors.”
ConductAtlas has identified this type of provision across 296 platforms. See the full comparison.
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