This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish that Box may bill customers automatically for consumption of enterprise-wide service resources (API Calls, AI Units) that exceed entitlements associated with the customer's service level. Previously, the terms only mentioned that 'additional fees will be due' if Platform Use Limits were exceeded, but the new language creates explicit billing procedures, pricing references, and usage control mechanisms. The agreement now authorizes Box to provide usage reports identifying overage, charge customers for excess resource consumption, and implement technical controls including throttling, rate limiting, or temporary service suspension until overage charges are paid. Users can contact Box through its web form or email to dispute usage reports, but the terms reserve all other contractual and statutory remedies to Box.
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We reserve the right to modify or terminate free trials at any time, without notice and in our sole discretion.
we reserve the right, including without prior notice, to limit the available quantity of or discontinue making available any product, feature, service or other offering; to impose conditions on the honoring of any coupon, discount, offer or other promotion...
Microsoft reserves the right to restrict the export of data that may compromise the security of the services or Microsoft's intellectual property.
"Box may make deployments of changes, updates or enhancements to the Services or modifications to Box's default settings at any time. We may also add or remove functionalities or features, or we may suspend or stop the Services altogether.Excerpt from Box's Terms of Service
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The clause states: “Box may make deployments of changes, updates or enhancements to the Services or modifications to Box's default settings at any time. We may also add or remove functionalities or features, or we may suspend or stop the Services altogether.”
ConductAtlas has identified this type of provision across 262 platforms. See the full comparison.
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