This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish new billing obligations for consumable service resources. Users are now explicitly responsible for charges related to API calls and AI Units consumed beyond their service entitlements. Box reserves the right to monitor resource usage, report overages to the billing contact, and automatically charge the payment method on file for excess consumption. If usage exceeds entitlements, Box may implement throttling, rate limiting, or temporary service suspension until the overage is remedied and all charges are paid. Additionally, all written notices to Box must now be submitted electronically through Box-provided channels; Box will not process notices sent by mail or delivered in person.
View change record →How other platforms handle this
By purchasing, downloading, or using technology or software from the Site, you agree to abide by applicable laws, rules, and regulations including, but not limited to, the Export Administration Act and the Arms Export Control Act...
You are responsible for complying with the export laws and regulations of the United States and other applicable jurisdictions.
You acknowledge and agree to comply with any and all Applicable Laws in using our Service, including, without limitation, all applicable export restriction laws and regulations.
"You must comply with all domestic and international export laws and regulations that apply to your use of the Services, such as software. These laws include restrictions on destinations, end users, and end use.Excerpt from Box's Terms of Service
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “You must comply with all domestic and international export laws and regulations that apply to your use of the Services, such as software. These laws include restrictions on destinations, end users, and end use.”
ConductAtlas has identified this type of provision across 178 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Box.