This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish new billing obligations for consumable service resources. Users are now explicitly responsible for charges related to API calls and AI Units consumed beyond their service entitlements. Box reserves the right to monitor resource usage, report overages to the billing contact, and automatically charge the payment method on file for excess consumption. If usage exceeds entitlements, Box may implement throttling, rate limiting, or temporary service suspension until the overage is remedied and all charges are paid. Additionally, all written notices to Box must now be submitted electronically through Box-provided channels; Box will not process notices sent by mail or delivered in person.
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You will use independent judgement and discretion before relying on or otherwise using Output.
You understand that Virtual Assistants responses are intended to be suggestions for your consideration only and you agree that you will exercise reasonable discretion before relying on any Virtual Assistant's response.
You must evaluate any output for accuracy and appropriateness before use.
"You are solely responsible for the production and retention of outputs using Box AI in compliance with these Terms, the then-current Box AI Acceptable Use Policy & Guiding Principles, and all applicable laws.Excerpt from Box's Terms of Service
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The clause states: “You are solely responsible for the production and retention of outputs using Box AI in compliance with these Terms, the then-current Box AI Acceptable Use Policy & Guiding Principles, and all applicable laws.”
ConductAtlas has identified this type of provision across 210 platforms. See the full comparison.
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