This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish that Box may bill customers automatically for consumption of enterprise-wide service resources (API Calls, AI Units) that exceed entitlements associated with the customer's service level. Previously, the terms only mentioned that 'additional fees will be due' if Platform Use Limits were exceeded, but the new language creates explicit billing procedures, pricing references, and usage control mechanisms. The agreement now authorizes Box to provide usage reports identifying overage, charge customers for excess resource consumption, and implement technical controls including throttling, rate limiting, or temporary service suspension until overage charges are paid. Users can contact Box through its web form or email to dispute usage reports, but the terms reserve all other contractual and statutory remedies to Box.
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You are responsible for keeping your username and password secret...Please create a unique password for your account and do not use it for any other web services or applications. Do not share your password with anyone else.
You may not display any personal contact, banking, or peer-to-peer payment information, whether in relation to you or any other person (for example, names, home addresses or postcodes, telephone numbers, email addresses, URLs, credit/debit card...)
Delete or revise any material, including Marketing Content, posted by another person or entity;
"You are responsible for: (a) all Content in your Box account(s) and that you share through the Services- and (b) making sure that you have all the rights you need in relation to the Content.Excerpt from Box's Terms of Service
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The clause states: “You are responsible for: (a) all Content in your Box account(s) and that you share through the Services- and (b) making sure that you have all the rights you need in relation to the Content.”
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
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