Provision record
Box · Box Terms of Service · View original document ↗

EU illegal content reporting and DSA compliance

Medium severity Explicitdocumentlanguage Common · 144 of 352 platforms
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Recent governance activity Box recorded 3 documented changes in the last 30 days.
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This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 11, 2026

The updated terms establish that Box may bill customers automatically for consumption of enterprise-wide service resources (API Calls, AI Units) that exceed entitlements associated with the customer's service level. Previously, the terms only mentioned that 'additional fees will be due' if Platform Use Limits were exceeded, but the new language creates explicit billing procedures, pricing references, and usage control mechanisms. The agreement now authorizes Box to provide usage reports identifying overage, charge customers for excess resource consumption, and implement technical controls including throttling, rate limiting, or temporary service suspension until overage charges are paid. Users can contact Box through its web form or email to dispute usage reports, but the terms reserve all other contractual and statutory remedies to Box.

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How other platforms handle this

Hinge Medium

If Your Content is prohibited under the laws of any jurisdiction where our Services are available, we may remove it even if it is not illegal in your location.

Grindr Medium

IN COUNTRIES WHERE REQUIRED BY LAW, GRINDR MAY RECEIVE REPORTS AND REMOVE ANY ACCOUNTS OR CONTENT SUSPECTED OF VIOLATING APPLICABLE LAWS OR ITS COMMUNITY GUIDELINES AT ITS DISCRETION AND WITHOUT PRIOR NOTICE.

Poshmark Medium

While we are not obligated to review any User Content posted by our Users on our Service, we reserve the right to review any User Content, with or without notice...

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▸ View Original Clause Language DOCUMENT RECORD
"
Any individual or entity may report Content they allege violates these Terms and/or EU law or any Member State's law. Each report is reviewed internally by our team and when applicable, appropriate actions may be taken in accordance with the EU Digital Services Act.

Excerpt from Box's Terms of Service

Applicable regulations

DSA
European Union

Provision details

Document information
Document
Box Terms of Service
Entity
Box
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-057968
Document ID
CA-D-00713
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
53d7830dae1417399dfac557af5f6c304fddc7fe2f0b0c75cc9658c7bf1e4d3a
Analysis generated
May 8, 2026 04:57 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Box
Document: Box Terms of Service
Record ID: CA-P-057968
Captured: 2026-05-08 04:57:15 UTC
SHA-256: 53d7830dae141739…
URL: https://conductatlas.com/platform/box/box-terms-of-service/provision/CA-P-057968/eu-illegal-content-reporting-and-dsa-compliance/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Box's EU illegal content reporting and DSA compliance clause do?

The clause states: “Any individual or entity may report Content they allege violates these Terms and/or EU law or any Member State's law. Each report is reviewed internally by our team and when applicable, appropriate actions may be taken in accordance with the EU Digital Services Act.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 144 platforms. See the full comparison.

Is ConductAtlas affiliated with Box?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Box.