Provision record
Box · Box Terms of Service · View original document ↗

Supplemental terms take precedence over base Terms

High severity Explicit document language Common · 288 of 352 platforms
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This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 11, 2026

The updated terms establish that Box may bill customers automatically for consumption of enterprise-wide service resources (API Calls, AI Units) that exceed entitlements associated with the customer's service level. Previously, the terms only mentioned that 'additional fees will be due' if Platform Use Limits were exceeded, but the new language creates explicit billing procedures, pricing references, and usage control mechanisms. The agreement now authorizes Box to provide usage reports identifying overage, charge customers for excess resource consumption, and implement technical controls including throttling, rate limiting, or temporary service suspension until overage charges are paid. Users can contact Box through its web form or email to dispute usage reports, but the terms reserve all other contractual and statutory remedies to Box.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 1365 other provisions on other platforms.

How other platforms handle this

Webull Medium

For any questions as to the rights and obligations between users and Webull, the modified Terms will prevail.

Tinder Medium

These terms may change from time to time. Notice of material changes will be posted on this page with an updated effective date...however, you are responsible for regularly checking this page for any changes.

Google Cloud Medium

With respect to GWS Services, SecOpS Services, Looker (original) Services, and Cloud Identity Services...material updates to this Agreement will only take effect if and when Customer's Order Term renews.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
In the event of a conflict between those supplemental terms and these Terms, the supplemental terms will take precedence and govern to the extent of the conflict.

Excerpt from Box's Terms of Service

Applicable regulations

DSA
European Union

Provision details

Document information
Document
Box Terms of Service
Entity
Box
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-057716
Document ID
CA-D-00713
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
53d7830dae1417399dfac557af5f6c304fddc7fe2f0b0c75cc9658c7bf1e4d3a
Analysis generated
May 8, 2026 04:57 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Box
Document: Box Terms of Service
Record ID: CA-P-057716
Captured: 2026-05-08 04:57:15 UTC
SHA-256: 53d7830dae141739…
URL: https://conductatlas.com/platform/box/box-terms-of-service/provision/CA-P-057716/supplemental-terms-take-precedence-over-base-terms/
Accessed: Aug. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Box's Supplemental terms take precedence over base Terms clause do?

The clause states: “In the event of a conflict between those supplemental terms and these Terms, the supplemental terms will take precedence and govern to the extent of the conflict.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 288 platforms. See the full comparison.

Is ConductAtlas affiliated with Box?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Box.