This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish new billing obligations for consumable service resources. Users are now explicitly responsible for charges related to API calls and AI Units consumed beyond their service entitlements. Box reserves the right to monitor resource usage, report overages to the billing contact, and automatically charge the payment method on file for excess consumption. If usage exceeds entitlements, Box may implement throttling, rate limiting, or temporary service suspension until the overage is remedied and all charges are paid. Additionally, all written notices to Box must now be submitted electronically through Box-provided channels; Box will not process notices sent by mail or delivered in person.
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Unless otherwise set forth in applicable purchase terms, all fees shall be paid by Customer within thirty (30) days of xAI's invoice date and are due and payable in advance at the start of the applicable Subscription Term.
all excess usage will be invoiced monthly in arrears.
If Customer requires a purchase order, vendor registration form, or other documentation, such requirement will in no way relieve or excuse Customer from timely paying any amounts due hereunder.
"If Box provides you with a report showing that your organization has more users than purchased accounts, then you will promptly (but in any event within seven (7) days of receiving such report) purchase additional accounts or permanently delete the Excess Users...Excerpt from Box's Terms of Service
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The clause states: “If Box provides you with a report showing that your organization has more users than purchased accounts, then you will promptly (but in any event within seven (7) days of receiving such report) purchase additional accounts or permanently delete the Excess Users...”
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