This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish new billing obligations for consumable service resources. Users are now explicitly responsible for charges related to API calls and AI Units consumed beyond their service entitlements. Box reserves the right to monitor resource usage, report overages to the billing contact, and automatically charge the payment method on file for excess consumption. If usage exceeds entitlements, Box may implement throttling, rate limiting, or temporary service suspension until the overage is remedied and all charges are paid. Additionally, all written notices to Box must now be submitted electronically through Box-provided channels; Box will not process notices sent by mail or delivered in person.
View change record →How other platforms handle this
Certain features of the Services, including notifications, AI Features, and use of Calendly's API, and credit-based or credit-enabled functionality may be provided through shared or collectively operated systems...
We limit third-party access to this content and aggregate information (for example, voting ratios) before sharing.
Any application programming interface, model context protocol, or other similar interface provided or controlled by Smartsheet and made available for use with an Online Service...is subject to the applicable restrictions and limitations specified in an Order, Documentation, and Smartsheet's Policies...
"You will ensure that your usage of the Platform Products is at all times in conformance with the Platform Use Limits, these Terms and applicable law.Excerpt from Box's Terms of Service
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The clause states: “You will ensure that your usage of the Platform Products is at all times in conformance with the Platform Use Limits, these Terms and applicable law.”
ConductAtlas has identified this type of provision across 102 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Box.