This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish new billing obligations for consumable service resources. Users are now explicitly responsible for charges related to API calls and AI Units consumed beyond their service entitlements. Box reserves the right to monitor resource usage, report overages to the billing contact, and automatically charge the payment method on file for excess consumption. If usage exceeds entitlements, Box may implement throttling, rate limiting, or temporary service suspension until the overage is remedied and all charges are paid. Additionally, all written notices to Box must now be submitted electronically through Box-provided channels; Box will not process notices sent by mail or delivered in person.
View change record →How other platforms handle this
make available the Bundled Service to Customer's end users...and (b) demonstrate the Bundled Services to potential End Users.
At Cohere's request, Customer will provide Cohere access to, and use of, Customer Application, at no cost to Cohere, for the purpose of monitoring or reviewing Customer Application for compliance with this Agreement.
In the event that Customer uses the API within an Application which is distributed on third-party platforms (e.g., mobile apps), it is Customer's sole responsibility to comply with any and all requirements and terms of service of such third-party platforms.
"(h) use or affect the Platform Products in any manner that could damage, disable, overburden or impair the Platform Products (including, but not limited to, flooding the Platform Products with an excessive amount of data or content)...Excerpt from Box's Terms of Service
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The clause states: “(h) use or affect the Platform Products in any manner that could damage, disable, overburden or impair the Platform Products (including, but not limited to, flooding the Platform Products with an excessive amount of data or content)...”
ConductAtlas has identified this type of provision across 102 platforms. See the full comparison.
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