This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish new billing obligations for consumable service resources. Users are now explicitly responsible for charges related to API calls and AI Units consumed beyond their service entitlements. Box reserves the right to monitor resource usage, report overages to the billing contact, and automatically charge the payment method on file for excess consumption. If usage exceeds entitlements, Box may implement throttling, rate limiting, or temporary service suspension until the overage is remedied and all charges are paid. Additionally, all written notices to Box must now be submitted electronically through Box-provided channels; Box will not process notices sent by mail or delivered in person.
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Certain features of the Services, including notifications, AI Features, and use of Calendly's API, and credit-based or credit-enabled functionality may be provided through shared or collectively operated systems...
We also require third parties to pay licensing fees for access to larger quantities of content and information.
Any application programming interface, model context protocol, or other similar interface provided or controlled by Smartsheet and made available for use with an Online Service...is subject to the applicable restrictions and limitations specified in an Order, Documentation, and Smartsheet's Policies...
"If you exceed the Platform Use Limits, additional fees will be due and/or reasonable restrictions may be placed on your account until any such excess usage is adequately eliminated by you.Excerpt from Box's Terms of Service
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The clause states: “If you exceed the Platform Use Limits, additional fees will be due and/or reasonable restrictions may be placed on your account until any such excess usage is adequately eliminated by you.”
ConductAtlas has identified this type of provision across 102 platforms. See the full comparison.
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