This analysis describes what Box's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms establish new billing obligations for consumable service resources. Users are now explicitly responsible for charges related to API calls and AI Units consumed beyond their service entitlements. Box reserves the right to monitor resource usage, report overages to the billing contact, and automatically charge the payment method on file for excess consumption. If usage exceeds entitlements, Box may implement throttling, rate limiting, or temporary service suspension until the overage is remedied and all charges are paid. Additionally, all written notices to Box must now be submitted electronically through Box-provided channels; Box will not process notices sent by mail or delivered in person.
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You may not use our Services in any manner that infringes the rights of any third party.
Assist or permit any persons in engaging in any of the activities described above
use the Services in a manner that may create a conflict of interest or undermine the purposes of the Services, such as trading reviews with other users or writing or soliciting fake reviews
"(h) use the Box Service in a way that violates or infringes upon the intellectual property rights or the privacy or publicity rights of any person or entity...Excerpt from Box's Terms of Service
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The clause states: “(h) use the Box Service in a way that violates or infringes upon the intellectual property rights or the privacy or publicity rights of any person or entity...”
ConductAtlas has identified this type of provision across 271 platforms. See the full comparison.
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