A multinational technology corporation that develops and licenses software, hardware, and cloud computing services, including the Windows operating system, Office productivity suite, Xbox gaming platform, and Azure cloud services. The company operates major digital platforms and services used by billions of consumers and businesses worldwide, making its policies on data privacy, content moderation, and AI governance significant for user rights and digital market competition. As a designated gatekeeper under various regulatory frameworks, its policy decisions regarding platform access, data handling, and algorithmic transparency have broad implications for the technology industry.
High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.
The liability cap operates as a contractual mechanism that defines the maximum financial exposure Microsoft assumes for any claim category. By establishing a floor of $10.00 and a ceiling tied to pay…
This provision requires US users to resolve most disputes with Microsoft individually through private arbitration, which the agreement states replaces court proceedings, and waives the right to join …
This clause establishes that data governance responsibility transfers to the organization rather than remaining with Microsoft when users access products through organizational accounts. Organization…
The clause establishes the operational scope of data collection and permissible uses for AI feature interactions. It defines what categories of information Microsoft processes and the purposes—servic…
The provision establishes the operational scope of data collection and use for AI model development and service personalization. It specifies that retention of interaction data occurs as part of norm…
This document establishes Microsoft's Responsible AI Standard, a public policy statement that articulates six operational principles for artificial intelligence development and deployment: fairness, reliability, safety, privacy, transparency, and accountability. The …
This document establishes Microsoft's governance framework and internal standards for the design, development, and deployment of artificial intelligence systems across its product portfolio, including Azure AI, Copilot, and Bing. The …
This document establishes Microsoft's stated principles and internal governance structures for artificial intelligence development and deployment, covering fairness, privacy, transparency, and accountability across its AI products. The document describes Microsoft's …
This agreement establishes the terms governing Microsoft's consumer services including Outlook, OneDrive, Xbox, Bing, and Microsoft 365 subscriptions. The agreement authorizes Microsoft to use content uploaded or created within these …
This document establishes Microsoft's privacy practices across its product portfolio including Windows, Microsoft 365, Bing, Xbox, Copilot, Teams, and Azure, and specifies categories of personal data collected such as identifiers, …
Microsoft modified its data retention policy language on April 19, 2026. Previously, the policy described specific retention criteria including whether customers expected data to be retained until they removed it, …
View change record →Microsoft revised its data retention policy language on April 1, 2026. Previously, the policy outlined specific retention criteria including whether customers expected data retention until deletion, whether automated deletion controls …
View change record →Microsoft updated its Privacy Statement in March 2026 with two substantive changes: removal of language describing additional rights for European Economic Area users, and addition of language authorizing contact via …
View change record →Microsoft removed a sentence from its privacy statement that described consent-based marketing contact via auto-dialer and prerecorded voice technology potentially generated using AI. The updated document no longer explicitly discloses …
View change record →ConductAtlas tracks 5 Microsoft documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.
Microsoft has made 12 policy changes in the past 12 months across the documents ConductAtlas tracks.
ConductAtlas has classified 77 provisions across Microsoft's tracked documents. 12 are rated high severity, 48 medium, and 17 low.
Yes. Monitor subscribers ($19/month) can add Microsoft to their watchlist and receive same-day email alerts whenever any tracked document changes.