“The information you choose to submit to Copilot Health is used to provide and operate the Copilot Health service. It is not used to develop or train generative AI models, and it is not used for advertising or marketing purposes.”
This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Health data carries heightened sensitivity; this clause establishes explicit carve-outs preventing two of the most commercially significant uses Microsoft makes of data elsewhere in its ecosystem.
Interpretive note: The clause also states data is used to provide and operate the Copilot Health service, which is a separate affirmative proposition not captured in the canonical claim.
The updated statement expands what device data Microsoft collects to explicitly include interactions with Microsoft websites and apps, moving beyond prior language that mentioned only device details, hardware, and settings. The terms now authorize Microsoft to personalize Copilot using conversation history (including saved memories) and optionally using data from other Microsoft products like Bing, Edge, and MSN. You can manage memories and control personalization features using settings within Microsoft Copilot at any time.
View change record →The updated privacy statement removes the previous detailed list of third-party sources from which Microsoft obtains personal data, including data brokers, public social media posts, location service providers, co-branded partners, and developers. Under the revised language, Microsoft describes obtaining data from 'Microsoft affiliates, subsidiaries, and third parties' without specifying the categories or types of third parties as explicitly as before. The company states it has reorganized the document for greater clarity and accessibility, but the operational effect is that users receive less specific disclosure about where their data originates from outside Microsoft.
View change record →The updated policy establishes additional grounds on which Microsoft may retain personal data. While the prior version tied retention to specific user expectations and available deletion controls, the revised language authorizes retention for 'operating our business, meeting our contractual and legal obligations, improving and developing our products and services, protecting the safety and security of our systems and customers, and resolving disputes.' This expands the stated purposes beyond transaction fulfillment and legal compliance. The updated policy directs users to product-specific documentation for retention details rather than providing explicit deletion procedures and timelines in the privacy statement itself.
View change record →Readers using Copilot Health can rely on the fact that their submitted health information will not feed generative AI training pipelines or be used to target them with ads.
How other platforms handle this
Subject to applicable law, including any consent requirements, we may advertise through interest-based advertising and track the efficacy of such ads.
When we process de-identified information, we maintain and use the information in de-identified form, and do not attempt to re-identify the information.
This information helps us to provide and improve Shop, to personalize your experience using our apps and services, and to determine if you are eligible for specific offers or payment methods.
"The information you choose to submit to Copilot Health is used to provide and operate the Copilot Health service. It is not used to develop or train generative AI models, and it is not used for advertising or marketing purposes.Excerpt from Microsoft's Privacy Statement (Legacy)
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Health data carries heightened sensitivity; this clause establishes explicit carve-outs preventing two of the most commercially significant uses Microsoft makes of data elsewhere in its ecosystem.
Readers using Copilot Health can rely on the fact that their submitted health information will not feed generative AI training pipelines or be used to target them with ads.
ConductAtlas has identified this type of provision across 278 platforms. See the full comparison.
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