“If you have any basis for recovering damages (including breach of these Terms), you agree that your exclusive remedy is to recover, from Microsoft or any affiliates, resellers, distributors, Third-Party Apps and Services providers, and vendors, direct damages up to an amount equal to your Services fee for the month during which the loss or breach occurred (or up to $10.00 if the Services are free).”
This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This cap defines the maximum financial recovery available regardless of the magnitude of actual loss, and designates direct damages as the exclusive remedy, foreclosing other forms of relief.
No matter the loss you suffer, you can recover only direct damages up to one month's Services fee or $10.00 for free Services, and this is your sole remedy against Microsoft and the listed related parties.
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"If you have any basis for recovering damages (including breach of these Terms), you agree that your exclusive remedy is to recover, from Microsoft or any affiliates, resellers, distributors, Third-Party Apps and Services providers, and vendors, direct damages up to an amount equal to your Services fee for the month during which the loss or breach occurred (or up to $10.00 if the Services are free).Excerpt from Microsoft's Services Agreement (Legacy)
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This cap defines the maximum financial recovery available regardless of the magnitude of actual loss, and designates direct damages as the exclusive remedy, foreclosing other forms of relief.
No matter the loss you suffer, you can recover only direct damages up to one month's Services fee or $10.00 for free Services, and this is your sole remedy against Microsoft and the listed related parties.
ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.
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