Microsoft · Microsoft Services Agreement (Legacy) · View original document ↗

Damages capped at one month service fee or ten dollars

High severity Explicitdocumentlanguage Common · 134 of 352 platforms
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Recent governance activity Microsoft recorded 3 documented changes in the last 30 days.
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This analysis describes what Microsoft's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 471 other provisions on other platforms.

How other platforms handle this

Pinecone Medium

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF FIFTY US DO...

X Medium

Your use of the Services is at your own risk: We provide the Services on an 'AS IS' and 'AS AVAILABLE' basis, and we disclaim all warranties, responsibility, and liability to you or others to the extent permitted by law. You may be exposed to offensive or harmful Content posted by other users. The S...

Hulu Medium

Service Tiers described as "no ads" or "ad-free" are generally free of commercial interruptions, with certain exceptions that may change from time to time, including where: (i) streaming rights or other limitations require certain Content to play with ads; or (ii) ads are served in certain live or l...

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▸ View Original Clause Language DOCUMENT RECORD
"
your exclusive remedy is to recover, from Microsoft or any affiliates, resellers, distributors, Third-Party Apps and Services providers, and vendors, direct damages up to an amount equal to your Services fee for the month during which the loss or breach occurred (or up to $10.00 if the Services are free).

— Excerpt from Microsoft's Microsoft Services Agreement (Legacy)

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Microsoft Services Agreement (Legacy)
Entity
Microsoft
Document last updated
March 5, 2026
Tracking information
First tracked
April 28, 2026
Last verified
July 9, 2026
Record ID
CA-P-016989
Document ID
CA-D-00002
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
a8abc0190dc11afa9c163be7d70b965a28d785ea5c7aa9127f3ef473417be0fa
Analysis generated
April 28, 2026 08:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Microsoft
Document: Microsoft Services Agreement (Legacy)
Record ID: CA-P-016989
Captured: 2026-04-28 08:17:11 UTC
SHA-256: a8abc0190dc11afa…
URL: https://conductatlas.com/platform/microsoft/microsoft-services-agreement-legacy/provision/CA-P-016989/damages-capped-at-one-month-service-fee-or-ten-dollars/
Accessed: July 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Microsoft's Damages capped at one month service fee or ten dollars clause do?

The clause states: “your exclusive remedy is to recover, from Microsoft or any affiliates, resellers, distributors, Third-Party Apps and Services providers, and vendors, direct damages up to an amount equal to your Services fee for the month during which the loss or breach occurred (or up to $10.00 if the Services are free).”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 134 platforms. See the full comparison.

Is ConductAtlas affiliated with Microsoft?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Microsoft.