A major American telecommunications and media conglomerate that provides cable television, internet, phone, and wireless services to millions of residential and business customers across the United States. The company also owns NBCUniversal, operating broadcast and cable television networks, film studios, and theme parks. As one of the largest internet service providers and cable companies in the US, its terms of service and privacy policies significantly impact how consumers access online content and how their personal data is collected and used.

1 Documents
18 All provisions 5 High severity 11 Medium severity 2 Low severity
3 Changes · 12 mo
Apr 19, 2026 Last change

High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.

Governance Coverage
Payment Fees
4 provisions · 4 med
Arbitration
3 provisions · 3 high
Privacy Rights
2 provisions · 1 high · 1 med
Legal Jurisdiction
2 provisions · 1 med
Liability Limitation
2 provisions · 1 high · 1 med
Data Collection
2 provisions · 1 med
Account Control
2 provisions · 2 med
Platform Discretion
2 provisions · 2 high
Enforcement Actions
1 provision · 1 med
Acceptable Use
1 provision · 1 med
Quick Facts
Arbitration: Mandatory
Class Action: Waived
Key Governance Provisions
High Mandatory Arbitration and Class Action Waiver

This clause significantly limits your legal options against Comcast. If Comcast overcharges you or provides deficient service, you cannot band together with other affected customers in a class action…

High Cable Subscriber Privacy (CPNI and Cable Act Disclosures)

This clause establishes the operational scope of data collection and use under the service agreement. It conditions continued service on Comcast's authority to gather and process subscriber informati…

High Service Interruption and Termination Without Notice

This provision establishes the operational conditions under which Comcast may discontinue service delivery and specifies that the company retains discretion to terminate service without prior notific…

High Limitation of Liability / Damages Cap

The clause operationally limits Comcast's financial exposure by narrowing the categories of recoverable harm and establishing a monetary ceiling tied to recent service payments, which affects the sco…

High Unilateral Modification of Rates and Terms

This clause establishes the procedural mechanism by which the service provider can alter contract terms without requiring mutual agreement. It defines notice delivery obligations but does not require…

Document Coverage
Termsofservice
Last change detected: Apr 19, 2026 Changes (12 months): 3 Documents monitored: 1 Provisions tracked: 18
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Documents

Comcast Terms of Service

High

This document establishes the terms of service governing Comcast's provision of residential internet, TV, phone, and home security services to subscribers. The agreement includes a mandatory arbitration clause that requires …

Last updated May 5, 2026 · Terms of service
8 provisions 3 versions captured Version history →
📈 Policy Drift Analysis View all changes →

Medium Severity Provisions (7)

View all high severity provisions → Compare Comcast with other platforms →

Applicable Regulations

CCPA/CPRA
California, USA
View official text ↗
Colorado AI Act
US-CO
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
TCPA
United States Federal
View official text ↗
Texas AI Act
Texas, USA
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗
VPPA
United States Federal
View official text ↗

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Frequently Asked Questions

What Comcast documents does ConductAtlas track?

ConductAtlas tracks 1 Comcast documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Comcast made in the past year?

Comcast has made 3 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Comcast?

ConductAtlas has classified 18 provisions across Comcast's tracked documents. 5 are rated high severity, 11 medium, and 2 low.

Can I get alerts when Comcast changes their policies?

Yes. Monitor subscribers ($19/month) can add Comcast to their watchlist and receive same-day email alerts whenever any tracked document changes.