If Comcast provides equipment such as a modem or cable box, you are responsible for keeping it safe. If it is damaged, lost, or stolen, you may be charged for replacement.
This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause defines the operational framework for equipment accountability and cost allocation, establishing that equipment return obligations are a condition of service termination and creating a fee mechanism to recover unreturned property costs.
You are financially responsible for Comcast-provided equipment during the service period, meaning damage or loss can result in significant charges added to your account.
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Other agreements, including any service agreements, equipment installment plans, or financing agreements
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"You are responsible for loss, repair, replacement, and other costs, damages, fees, and charges if you do not return the Xfinity Equipment to us in an undamaged condition. You must return all Xfinity Equipment to us at our local service center or to our designated agent within ten (10) days of the date on which the Services are disconnected. If you fail to return the Xfinity Equipment, we will charge you an Unreturned Equipment Fee.— Excerpt from Comcast's Comcast Terms of Service
Equipment liability provisions in telecommunications consumer agreements should be reviewed for compliance with FTC guidance on clear and conspicuous fee disclosures.
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The clause defines the operational framework for equipment accountability and cost allocation, establishing that equipment return obligations are a condition of service termination and creating a fee mechanism to recover unreturned property costs.
You are financially responsible for Comcast-provided equipment during the service period, meaning damage or loss can result in significant charges added to your account.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Comcast.