You agree to protect and compensate Comcast for any legal claims or costs that arise from your use of the service or violation of the agreement.
This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The indemnification clause establishes a financial obligation structure whereby subscribers assume legal defense costs and liability exposure for claims connected to their account conduct, service usage, or regulatory compliance failures, shifting certain defense burdens to the subscriber rather than Comcast.
This provision places significant legal and financial exposure on you if your use of Xfinity services leads to third-party claims against Comcast, including legal fees.
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"YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD US AND EACH RELEASED ENTITY HARMLESS FROM AND AGAINST ANY DAMAGES, LOSSES, OR EXPENSES (INCLUDING, WITHOUT LIMITATION, REASONABLE ATTORNEYS' FEES AND COSTS) INCURRED IN CONNECTION WITH ANY CLAIMS, SUITS, JUDGMENTS, AND CAUSES OF ACTION ARISING OUT OF (a) YOUR USE OF THE SERVICES OR THE CUSTOMER EQUIPMENT; (b) YOUR ACTUAL OR ALLEGED VIOLATION OF APPLICABLE LAW; (c) YOUR FAILURE TO NOTIFY US OF A CHANGE IN OR THE INACCURACY OF THE INFORMATION YOU PROVIDED (INCLUDING, FOR EXAMPLE, CLAIMS UNDER THE TELEPHONE CONSUMER PROTECTION ACT AND RELATED REGULATIONS); AND (d) YOUR BREACH OF THIS AGREEMENT OR ANY APPLICABLE POLICIES.— Excerpt from Comcast's Comcast Terms of Service
Broad consumer indemnification clauses create potential consumer liability exposure that compliance and legal teams should flag, particularly in B2C contracts where such provisions may be unconscionable under applicable state law.
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The indemnification clause establishes a financial obligation structure whereby subscribers assume legal defense costs and liability exposure for claims connected to their account conduct, service usage, or regulatory compliance failures, shifting certain defense burdens to the subscriber rather than Comcast.
This provision places significant legal and financial exposure on you if your use of Xfinity services leads to third-party claims against Comcast, including legal fees.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Comcast.