This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated terms now prohibit users from deploying AI Agents to access, use, or interact with Comcast Services without express permission. The terms define AI Agent broadly to include any software or service taking autonomous or programmatic action, with specific examples covering data scraping, automated requests, monitoring, downloading, and automated support interactions. Users who currently use bots, automated tools, or programmatic access to Comcast Services will need to obtain express permission from Comcast to continue these activities.
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We may continue to retain some information even after you delete your account if we are required to do so in order to comply with applicable laws.
The personal information we collect may be stored and processed in your country or region, or in any other country where we or our affiliates, subsidiaries, or vendors maintain facilities.
We will promptly destroy personal information at the end of the retention period, as described above. When we destroy personal information, we do so in a way that prevents that information from being restored or reconstructed.
"If this Agreement terminates, we (and the Released Entities) reserve the right to delete all of your data, files, electronic messages, voicemails, user account names, email addresses, IP addresses, websites...Excerpt from Comcast's Terms of Service
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The clause states: “If this Agreement terminates, we (and the Released Entities) reserve the right to delete all of your data, files, electronic messages, voicemails, user account names, email addresses, IP addresses, websites...”
ConductAtlas has identified this type of provision across 267 platforms. See the full comparison.
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