Comcast · Comcast Terms of Service · View original document ↗

Broad Exclusion of All Consequential and Special Damages

High severity Medium confidence Explicitdocumentlanguage Common · 285 of 352 platforms
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This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The exclusion covers every standard category of damages, including direct damages, meaning customers may have no monetary recourse against Comcast or the Released Entities regardless of the nature of the harm.

Interpretive note: The excerpt uses an ellipsis, indicating the full clause contains additional language—possibly triggering conditions, scenarios, or exceptions—that is not available for analysis. The canonical claim reflects only what the quoted language establishes. Enforceability of a blanket exclusion of direct damages varies by jurisdiction.

Recent Activity

This document changed recently

Medium Jul 2, 2026

The updated terms now explicitly prohibit the deployment of AI Agents to access, use, interact with, or take action on Comcast services unless Comcast expressly grants permission. This includes automated activities such as obtaining information, making requests, monitoring activity, copying, downloading, scraping, or data mining the services. The agreement also prohibits AI Agents from accepting terms on a user's behalf or engaging in support or sales interactions. Users who currently use automation tools or third-party integrations with Comcast services may need to seek express permission from Comcast or discontinue such automated access.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 4282 other provisions on other platforms.

Consumer impact (what this means for users)

You and any other person or entity are barred from recovering any of the named categories of damages from Comcast or the Released Entities.

How other platforms handle this

Tinder Medium

TINDER ASSUMES NO RESPONSIBILITY FOR ANY CONTENT THAT YOU OR ANOTHER USER OR THIRD PARTY POSTS, SENDS, RECEIVES, AND/OR ACTS ON THROUGH OUR SERVICES, NOR DOES TINDER ASSUME ANY RESPONSIBILITY FOR THE IDENTITY, INTENTIONS...

Perplexity AI Medium

we do not warrant that Offering descriptions are accurate, complete, reliable, current, or error-free.

Skillshare Medium

Please note that these third parties are responsible for their own privacy practices.

See all platforms with this clause type →

Monitoring

Comcast has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
WE AND THE RELEASED ENTITIES WILL HAVE NO LIABILITY TO YOU OR TO ANY OTHER PERSON OR ENTITY FOR... ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, TREBLE, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL LOSSES OR DAMAGES...

— Excerpt from Comcast's Comcast Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Comcast Terms of Service
Entity
Comcast
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-043217
Document ID
CA-D-00343
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
781b258e549901f3c1acb54676030b03283dccf0c08e108984c04989c184a689
Analysis generated
July 9, 2026 08:17 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Comcast
Document: Comcast Terms of Service
Record ID: CA-P-043217
Captured: 2026-07-09 08:17:30 UTC
SHA-256: 781b258e549901f3…
URL: https://conductatlas.com/platform/comcast/comcast-terms-of-service/provision/CA-P-043217/broad-exclusion-of-all-consequential-and-special-damages/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Comcast's Broad Exclusion of All Consequential and Special Damages clause do?

The exclusion covers every standard category of damages, including direct damages, meaning customers may have no monetary recourse against Comcast or the Released Entities regardless of the nature of the harm.

How does this clause affect you?

You and any other person or entity are barred from recovering any of the named categories of damages from Comcast or the Released Entities.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 285 platforms. See the full comparison.

Is ConductAtlas affiliated with Comcast?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Comcast.