A technology platform that connects riders with drivers for transportation services and facilitates food delivery through its app-based marketplace. The company operates in hundreds of cities globally, collecting extensive personal data including location information, payment details, and travel patterns from millions of users. Their privacy and terms policies are significant for consumers because they govern how personal data is collected, shared, and used across ride-sharing and delivery services that have become integral to urban transportation infrastructure.

3 Documents
99 All provisions 33 High severity 57 Medium severity 9 Low severity
50 Changes · 12 mo
May 9, 2026 Last change

High — provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium — provisions worth knowing about but with partial protections or limited scope. Low — standard terms with minimal consumer impact.

Governance Coverage
Privacy Rights
37 provisions · 7 high · 25 med
Data Collection
26 provisions · 17 high · 9 med
Data Sharing
16 provisions · 10 high · 5 med
Data Retention
5 provisions · 4 med
Ai Automated
5 provisions · 4 high · 1 med
Payment Fees
4 provisions · 4 med
Platform Discretion
4 provisions · 4 med
Arbitration
4 provisions · 4 high
Account Control
3 provisions · 2 high · 1 med
Legal Jurisdiction
2 provisions · 2 med
Quick Facts
Arbitration: Mandatory
AI Training: Disclosed (high impact)
Data Retention: Specified
Class Action: Waived
Key Governance Provisions
High Limitation of Liability

This provision establishes broad liability limitations for Uber across a wide range of harm categories, including personal injury and property damage. The carve-out for applicable law means enforceab…

High Class Action and Jury Trial Waiver

This clause, combined with the mandatory arbitration provision, establishes that all US user disputes with Uber must proceed on an individual basis only, precluding class or collective claims. The ju…

High Mandatory Individual Arbitration

This provision establishes that disputes between US users and Uber proceed through AAA arbitration rather than litigation, covering claims arising from both current and prior use of the platform. The…

High Biometric Data Collection

This provision authorizes collection of biometric identifiers, a category of sensitive personal data subject to specific statutory requirements in Illinois, Texas, Washington, and other jurisdictions…

High Continuous and Background Location Tracking

Continuous background location collection constitutes processing of precise geolocation data, classified as sensitive personal information under CPRA and subject to heightened protections under GDPR …

Document Coverage
Privacypolicy Termsofservice
Last change detected: May 9, 2026 Changes (12 months): 50 Documents monitored: 3 Provisions tracked: 99
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Documents

Uber Terms of Use

High

This is Uber's master Terms of Use governing all users of the Uber app and platform, covering ridesharing, Uber Eats, Uber Freight, and related services. The most operationally significant provision …

Last updated May 5, 2026 · Terms of service
10 provisions 11 versions captured Version history →

Uber Privacy Notice

Medium

This is Uber's privacy notice for people who use Uber to request rides or receive food and package deliveries, covering what personal data Uber collects and how it is used …

Last updated May 5, 2026 · Privacy policy
8 provisions 22 versions captured Version history →

Uber Privacy Notice

High

This is Uber's privacy notice for drivers and delivery partners, describing what personal data Uber collects from workers on its platform, how that data is used, and with whom it …

Last updated March 14, 2026 · Privacy policy
10 provisions 60 versions captured Version history →
📈 Policy Drift Analysis View all changes →

High Severity Provisions (7)

View all high severity provisions → Compare Uber with other platforms →

Applicable Regulations

BIPA
Illinois, USA
View official text ↗
CCPA/CPRA
California, USA
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
TCPA
United States Federal
View official text ↗
UK GDPR
United Kingdom
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

Related Analysis

Privacy · April 14, 2026
What Uber's Driver Agreement Authorizes: Data Collection and Monitoring

Geolocation, biometrics, automated deactivation, telematics. The Uber Privacy Notice authorizes broad data collection and monitoring of dri…

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Frequently Asked Questions

What Uber documents does ConductAtlas track?

ConductAtlas tracks 3 Uber documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Uber made in the past year?

Uber has made 50 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Uber?

ConductAtlas has classified 99 provisions across Uber's tracked documents. 33 are rated high severity, 57 medium, and 9 low.

Can I get alerts when Uber changes their policies?

Yes. Monitor subscribers ($19/month) can add Uber to their watchlist and receive same-day email alerts whenever any tracked document changes.