This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The waiver covers every stage of a proceeding — filing, hearing, administration, resolution, and arbitration — eliminating any pathway to collective redress.
Interpretive note: The waiver is stated as mutual; the canonical claim reflects this. The primary legal impact for consumers is the user-side waiver, but Uber's side is noted in omitted_material.
Users cannot bring or participate in any form of group or representative legal action against Uber for any dispute or claim.
How other platforms handle this
if a court decides that any of the provisions in the Prohibition of Class and Representative Actions...is invalid or unenforceable because it would prevent the exercise of a non-waivable right to pursue public injunctive relief...
13.4 If any part of terms of this Section 12 is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would allow class arbitration, class action, or representative action, this entire dispute resolution section ...
If, after exhaustion of all appeals, any of these prohibitions...are found to be unenforceable with respect to a particular claim or request for relief...then such a claim or request for relief will be decided by a court of competent jurisdiction...
"The parties expressly waive the right to have any dispute, claim, lawsuit, or controversy brought, heard, administered, resolved, or arbitrated as a class, collective, coordinated, consolidated, and/or representative action...Excerpt from Uber's Terms of Use
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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The waiver covers every stage of a proceeding — filing, hearing, administration, resolution, and arbitration — eliminating any pathway to collective redress.
Users cannot bring or participate in any form of group or representative legal action against Uber for any dispute or claim.
ConductAtlas has identified this type of provision across 197 platforms. See the full comparison.
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