Uber · Uber Privacy Notice · View original document ↗

Biometric Data Collection

High severity Medium confidence Explicitdocumentlanguage Uncommon · 20 of 343 platforms
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Document Record

What it is

The policy states that Uber collects facial verification and biometric data from users in jurisdictions where applicable law permits or requires it, using facial recognition technology for identity verification purposes including its Real-Time ID Check feature.

This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision authorizes collection of biometric identifiers, a category of sensitive personal data subject to specific statutory requirements in Illinois, Texas, Washington, and other jurisdictions, with distinct consent, retention, and destruction obligations that may exceed what a general privacy policy disclosure satisfies.

Interpretive note: Whether the policy's consent framing satisfies jurisdiction-specific written consent requirements under BIPA and analogous statutes requires legal analysis beyond the document text alone.

Consumer impact (what this means for users)

Under this clause, users in applicable jurisdictions may have biometric facial data collected and processed by Uber's identity verification systems. The policy states collection occurs when users choose to share such data or where required by law, but the adequacy of this framing under state biometric privacy laws depends on jurisdiction-specific requirements.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Navigate to privacy.uber.com, submit a data deletion request specifying biometric data, and follow the identity verification steps provided by Uber to complete the request.

How other platforms handle this

Ledger Medium

At Ledger, earning and maintaining our users' trust is a top priority. That's why we are deeply committed not only to protecting your privacy and securing your personal data, but also to being fully transparent about how we handle it.

Strava Medium

If we collect health information from these integrations (such as heart rate), we will not sell or use it for advertising or other similar purposes; we do not disclose it to third parties without your prior consent; and we will only use it for the specific purposes described in this Policy.

eBay Medium

We collect your personal data when you use our Services, create a new eBay account, provide us with information via a web form, add or update information in your eBay account, participate in online community discussions or otherwise interact with us.

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD
"
We collect biometric data, including facial verification data, if you choose to share it, or where permitted or required by applicable law. We may use facial recognition technology to compare your photo against a selfie you take when verifying your identity, checking that you are wearing a mask, or otherwise verifying your identity as part of our Real-Time ID Check feature.

— Excerpt from Uber's Uber Privacy Notice

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1. REGULATORY LANDSCAPE: Biometric data collection directly implicates the Illinois Biometric Information Privacy Act (BIPA), which requires written informed consent prior to collection, prohibits sale of biometric data, and mandates written retention and destruction policies. Texas and Washington have analogous biometric privacy statutes. Under GDPR, biometric data used for the purpose of uniquely identifying natural persons is a special category of data under Article 9, requiring explicit consent or another enumerated lawful basis. The FTC has issued guidance on facial recognition data practices. 2. GOVERNANCE EXPOSURE: High. BIPA litigation in Illinois has resulted in substantial class action settlements, and the statute's private right of action creates significant litigation exposure for organizations collecting biometric data from Illinois residents without compliant consent procedures. The policy's framing of consent as 'if you choose to share it' may not satisfy BIPA's written informed consent requirement. 3. JURISDICTION FLAGS: Illinois creates the highest litigation exposure due to BIPA's private right of action. Texas and Washington impose regulatory enforcement obligations. EU and UK users are protected by GDPR Article 9 special category processing rules. California's CPRA treats biometric data as sensitive personal information with opt-out rights. 4. CONTRACT AND VENDOR IMPLICATIONS: If Uber uses third-party facial recognition vendors to process biometric data, data processing agreements with those vendors should be assessed for compliance with applicable biometric privacy statutes, including limitations on secondary use and data destruction obligations. 5. COMPLIANCE CONSIDERATIONS: Legal teams should verify that Uber's biometric data consent mechanisms in each applicable jurisdiction satisfy the specific written consent and disclosure requirements of applicable biometric privacy laws, not merely general privacy notice disclosure. Retention and destruction schedules for biometric data should be documented separately from general data retention policies.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has jurisdiction over facial recognition and biometric data practices under the FTC Act's prohibition on unfair or deceptive practices
    File a complaint →
  • State AG
    State Attorneys General in Illinois, Texas, and Washington have enforcement authority under state biometric privacy statutes applicable to this provision
    File a complaint →

Applicable regulations

BIPA
Illinois, USA
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Uber Privacy Notice
Entity
Uber
Document last updated
May 5, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-011103
Document ID
CA-D-00419
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
98ab5eda80dde6a744e6c0992957b51e74f97e04033aadabfbe41d6a0a7200cc
Analysis generated
May 20, 2026 18:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Uber
Document: Uber Privacy Notice
Record ID: CA-P-011103
Captured: 2026-05-20 18:58:29 UTC
SHA-256: 98ab5eda80dde6a7…
URL: https://conductatlas.com/platform/uber/uber-privacy-notice/biometric-data-collection/
Accessed: June 27, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Uber's Biometric Data Collection clause do?

This provision authorizes collection of biometric identifiers, a category of sensitive personal data subject to specific statutory requirements in Illinois, Texas, Washington, and other jurisdictions, with distinct consent, retention, and destruction obligations that may exceed what a general privacy policy disclosure satisfies.

How does this clause affect you?

Under this clause, users in applicable jurisdictions may have biometric facial data collected and processed by Uber's identity verification systems. The policy states collection occurs when users choose to share such data or where required by law, but the adequacy of this framing under state biometric privacy laws depends on jurisdiction-specific requirements.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 20 platforms. See the full comparison.

Is ConductAtlas affiliated with Uber?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Uber.