Uber · Uber Privacy Notice · View original document ↗

Biometric Data Collection

High severity Medium confidence Explicitdocumentlanguage Uncommon · 18 of 325 platforms
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Document Record

What it is

In some locations, Uber may collect facial or other biometric data to verify user identity, depending on local law requirements.

This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Biometric data including facial recognition data is classified as a specially sensitive category in several jurisdictions and carries heightened legal protections; collection or processing of this data without proper consent or notice may engage specific statutory obligations.

Interpretive note: The notice does not specify which jurisdictions biometric data is collected in, which consent mechanism is used, or whether collection applies to riders as well as drivers, creating uncertainty about the practical scope of this provision.

Consumer impact (what this means for users)

The notice states that Uber may collect biometric data in certain jurisdictions, which depending on the user's location could include facial verification data. Users in jurisdictions with biometric-specific laws such as Illinois, Texas, or Washington should be aware that this data category carries additional legal protections.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    Submit a data deletion request at privacy.uber.com specifying biometric data if you believe Uber has collected facial or biometric identifiers from you.

How other platforms handle this

PlanetScale Medium

When you visit the Careers portion of our websites, we collect the information that you provide to us in connection with your job application. This includes but is not limited to business and personal contact information, professional credentials and skills, educational and work history and other in...

American Airlines Medium

American does not knowingly collect personal information directly from children – persons under the age of 13, or another age if required by applicable law – other than when required to comply with the law or for safety and security reasons. Due to the nature of our Services, we may collect travel i...

GOAT Medium

We may collect information about your location, including precise geolocation information, when you use our Services. We use this information to provide location-based services, such as showing you products available in your area, and for other purposes described in this Privacy Policy.

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
Uber may collect biometric data including facial verification data in certain jurisdictions for identity verification of drivers and, in limited circumstances, riders or order recipients, subject to applicable law.

— Excerpt from Uber's Uber Privacy Notice

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

1. REGULATORY LANDSCAPE: Biometric data collection is specifically regulated under the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act, and Washington's biometric privacy law. GDPR classifies biometric data used for unique identification as a special category requiring explicit consent under Article 9. The CCPA and CPRA also classify biometric information as sensitive personal information with associated opt-out and limitation rights. 2. GOVERNANCE EXPOSURE: High in jurisdictions with biometric-specific statutes. BIPA in particular provides a private right of action and has generated significant litigation. The notice's statement that biometric data collection occurs 'in certain jurisdictions' and 'subject to applicable law' does not specify which jurisdictions or what consent mechanisms are employed, which creates compliance uncertainty. 3. JURISDICTION FLAGS: Illinois represents the highest exposure jurisdiction due to BIPA's private right of action for violations including failure to obtain informed written consent and failure to maintain a compliant retention and destruction policy. Texas and Washington create additional statutory exposure. EU/EEA users require explicit consent for biometric processing under GDPR Article 9. 4. CONTRACT AND VENDOR IMPLICATIONS: Any vendor involved in biometric data processing on behalf of Uber should be subject to a BIPA-compliant written agreement including data protection requirements. B2B agreements that involve employee identity verification via Uber should confirm whether biometric data is collected and under what legal basis. 5. COMPLIANCE CONSIDERATIONS: A compliant biometric data program under BIPA requires a publicly available written retention schedule, a written policy for destruction, and informed written consent prior to collection. Legal teams should confirm these are in place for any US jurisdiction where biometric collection occurs. GDPR compliance requires a documented lawful basis under Article 9 for any EU-based biometric processing.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • State AG
    State attorneys general in Illinois, Texas, and Washington have enforcement authority over biometric data collection under their respective biometric privacy statutes.
    File a complaint →
  • FTC
    The FTC has issued guidance and taken enforcement positions on the collection and use of biometric data under its consumer protection authority.
    File a complaint →

Applicable regulations

BIPA
Illinois, USA
CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
ePrivacy Directive
European Union
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Uber Privacy Notice
Entity
Uber
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-011103
Document ID
CA-D-00419
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
77c5e70b915cd7b57e93ec73adf7695660c91c8e7f2e638cbee1f93e193772c7
Analysis generated
May 12, 2026 06:21 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Uber
Document: Uber Privacy Notice
Record ID: CA-P-011103
Captured: 2026-05-12 06:21:53 UTC
SHA-256: 77c5e70b915cd7b5…
URL: https://conductatlas.com/platform/uber/uber-privacy-notice/biometric-data-collection/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Uber's Biometric Data Collection clause do?

Biometric data including facial recognition data is classified as a specially sensitive category in several jurisdictions and carries heightened legal protections; collection or processing of this data without proper consent or notice may engage specific statutory obligations.

How does this clause affect you?

The notice states that Uber may collect biometric data in certain jurisdictions, which depending on the user's location could include facial verification data. Users in jurisdictions with biometric-specific laws such as Illinois, Texas, or Washington should be aware that this data category carries additional legal protections.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 18 platforms. See the full comparison.

Is ConductAtlas affiliated with Uber?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Uber.