This provision prohibits US users from bringing or participating in class action lawsuits or representative proceedings against Uber, and waives the right to a jury trial for all covered disputes. Claims must be brought individually.
This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause, combined with the mandatory arbitration provision, establishes that all US user disputes with Uber must proceed on an individual basis only, precluding class or collective claims. The jury trial waiver applies in addition to the arbitration requirement.
Interpretive note: Enforceability of the class action waiver for public injunctive relief claims may be limited in California under the McGill rule, and EU/UK users are excluded from this provision under applicable regional supplemental terms.
Under this clause, users cannot participate as a plaintiff or class member in any class action or representative lawsuit against Uber. Any claims must be brought individually, which may affect the practical viability of pursuing low-value disputes.
How other platforms handle this
If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.
the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.
Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...
"YOU AND UBER WAIVE ANY RIGHT TO A JURY TRIAL. YOU AND UBER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.Excerpt from Uber's Terms of Use
1) REGULATORY LANDSCAPE: Class action waivers in consumer contracts interact with Federal Rule of Civil Procedure 23 and state equivalents.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
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This clause, combined with the mandatory arbitration provision, establishes that all US user disputes with Uber must proceed on an individual basis only, precluding class or collective claims. The jury trial waiver applies in addition to the arbitration requirement.
Under this clause, users cannot participate as a plaintiff or class member in any class action or representative lawsuit against Uber. Any claims must be brought individually, which may affect the practical viability of pursuing low-value disputes.
ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.
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