You give up the right to participate in class action lawsuits against Uber, meaning any claim you have must be pursued individually, not as part of a group.
This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The class action waiver means users cannot pool resources with others who have similar claims against Uber, which may affect the practical viability of pursuing smaller individual claims.
Interpretive note: Enforceability of class action waivers varies by jurisdiction and may be limited by state public policy or applicable consumer protection statutes.
This provision prohibits users from joining or initiating class, collective, or representative legal proceedings against Uber, limiting each user to individual claims only, whether in arbitration or in the limited court contexts where arbitration does not apply.
How other platforms handle this
YOU AND UNITY AGREE THAT ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION OR VALIDITY THEREOF OR THE USE OF THE SERVICES (COLLECTIVELY, "DISPUTES") WILL BE SETTLED BY BINDING ARBITRATION, EXCEPT THAT EACH PARTY RETAIN...
CLASS ACTION WAIVER. You and OpenAI agree that any claims must be brought in your respective individual capacities, and not as a plaintiff or class member in any purported class or representative proceeding. Unless we agree otherwise, the arbitrator may not consolidate more than one person's claims....
YOU AND LIME AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Monitoring
Uber has changed this document before.
Receive same-day alerts, structured change summaries, and monitoring for up to 10 platforms.
"YOU AND UBER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Uber agree otherwise, the arbitrator may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding.— Excerpt from Uber's Uber Terms of Use
(1) REGULATORY LANDSCAPE: Class action waivers in consumer contracts engage the FTC Act and have been subject to scrutiny under state consumer protection statutes. The Consumer Financial Protection Bureau has previously addressed class action waivers in financial service contracts. California courts have at times refused to enforce class action waivers on public policy grounds, particularly in employment and consumer contexts. (2) GOVERNANCE EXPOSURE: High. The waiver, combined with the mandatory arbitration clause, effectively limits Uber's aggregate litigation exposure from consumer claims. Courts in some jurisdictions have found class action waivers in consumer contracts procedurally or substantively unconscionable, and the enforceability of this provision should be assessed jurisdiction by jurisdiction. (3) JURISDICTION FLAGS: California presents the highest enforcement risk for this provision given the state's public policy disfavoring class action waivers in certain consumer contexts. EU and UK users may retain statutory rights to collective redress that supersede this waiver. New York and Illinois also present elevated review considerations. (4) CONTRACT AND VENDOR IMPLICATIONS: Enterprise and B2B customers should confirm whether this waiver applies to their commercial agreements with Uber or whether separate contract terms govern. The waiver represents a significant limitation on collective commercial remedies and should be flagged in contract review. (5) COMPLIANCE CONSIDERATIONS: Compliance teams should monitor judicial developments regarding the enforceability of class action waivers in consumer arbitration agreements, particularly in California and other high-exposure states. Any changes to the enforceability landscape may require updates to terms and user notification procedures.
Full compliance analysis
Regulatory citations, enforcement risk, and due diligence action items.
Free: track 1 platform + weekly digest. Watcher: 10 platforms + same-day alerts. No credit card required.
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
Professional Governance Intelligence
Need to monitor specific governance provisions?
Professional includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.
Built from archived source documents, structured governance mappings, and historical version tracking.
The class action waiver means users cannot pool resources with others who have similar claims against Uber, which may affect the practical viability of pursuing smaller individual claims.
This provision prohibits users from joining or initiating class, collective, or representative legal proceedings against Uber, limiting each user to individual claims only, whether in arbitration or in the limited court contexts where arbitration does not apply.
ConductAtlas has identified this type of provision across 13 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Uber.