This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The 50-demand threshold means coordinated legal campaigns through shared law firms can be classified as a Mass Action, triggering separate procedural rules regardless of individual claim independence.
Interpretive note: The excerpt provides only the definition of Mass Action; consequences of that classification are not stated in this excerpt and are omitted per the rules.
If your attorney or group of attorneys has filed 50 or more substantially similar arbitration demands, your claim may be classified as part of a Mass Action under Uber's Terms.
How other platforms handle this
if a court decides that any of the provisions in the Prohibition of Class and Representative Actions...is invalid or unenforceable because it would prevent the exercise of a non-waivable right to pursue public injunctive relief...
If 25 or more claimants represented by the same or similar counsel file demands for arbitration raising substantially similar Disputes within 90 days...NAM will administer them in batches of up to 50 claimants each.
13.4 If any part of terms of this Section 12 is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would allow class arbitration, class action, or representative action, this entire dispute resolution section ...
"the definition of a "Mass Action" includes, but is not limited to, instances in which you or Uber are represented by a law firm or collection of law firms that has filed 50 or more arbitration demands of a substantially similar nature...Excerpt from Uber's Terms of Use
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
The 50-demand threshold means coordinated legal campaigns through shared law firms can be classified as a Mass Action, triggering separate procedural rules regardless of individual claim independence.
If your attorney or group of attorneys has filed 50 or more substantially similar arbitration demands, your claim may be classified as part of a Mass Action under Uber's Terms.
ConductAtlas has identified this type of provision across 197 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Uber.