This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users cannot pool claims with others against Uber and must pursue each dispute individually through arbitration rather than in court.
Users are required to use binding arbitration on an individual basis for any claim against Uber, foreclosing class litigation.
How other platforms handle this
except disputes relating to the enforcement or validity of your, your licensors', our, or our licensors' intellectual property rights
This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and permitted assigns...
the arbitration provider, National Arbitration and Mediation ("NAM"), shall not accept or administer any demand for arbitration and shall administratively close any arbitration unless the Party bringing such demand for arbitration can certify in writing that the terms...were fully satisfied.
"you are required to resolve any claim and/or lawsuit that you may have against Uber on an individual basis in binding arbitration as set forth in this Arbitration Agreement, and not as a class...Excerpt from Uber's Terms of Use
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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Users cannot pool claims with others against Uber and must pursue each dispute individually through arbitration rather than in court.
Users are required to use binding arbitration on an individual basis for any claim against Uber, foreclosing class litigation.
ConductAtlas has identified this type of provision across 206 platforms. See the full comparison.
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