A technology platform that connects riders with drivers for transportation services and facilitates food delivery through its app-based marketplace. The company operates in hundreds of cities globally, collecting extensive personal data including location information, payment details, and travel patterns from millions of users. Their privacy and terms policies are significant for consumers because they govern how personal data is collected, shared, and used across ride-sharing and delivery services that have become integral to urban transportation infrastructure.

3 Documents
109 All provisions 36 High severity 62 Medium severity 11 Low severity
9 Changes · 12 mo
May 6, 2026 Last change

High, provisions that significantly limit your legal rights, authorize broad data collection, or create material financial exposure. Medium, provisions worth knowing about but with partial protections or limited scope. Low, standard terms with minimal consumer impact.

Governance Coverage
Data Sharing
46 provisions · 8 high · 30 med
Data Collection
39 provisions · 10 high · 24 med
Arbitration
36 provisions · 8 high · 27 med
Privacy Rights
28 provisions · 2 high · 17 med
Liability Limitation
24 provisions · 16 high · 7 med
Payment Fees
21 provisions · 6 high · 11 med
Legal Jurisdiction
19 provisions · 6 high · 12 med
Ai Automated
17 provisions · 12 high · 4 med
Data Usage
17 provisions · 3 high · 11 med
Data Retention
14 provisions · 4 high · 8 med
Quick Facts
Arbitration: Mandatory
AI Training: Disclosed (high impact)
Data Retention: Specified
Class Action: Waived
Key Governance Provisions
High Surge Pricing Automatic Activation

Price increases through surge pricing are triggered automatically by supply-demand conditions without any manual intervention or user notification requirement stated.

High Exclusion of Indirect and Consequential Damages

The exclusion covers a broad range of serious harms — including personal injury and death — and is triggered by any use of the Services, limiting users' ability to recover damages from Uber.

High Third-Party Providers Not Agents or Employees of Uber

By disclaiming every recognized form of agency and employment, Uber positions itself as not legally responsible for the acts or omissions of Third-Party Providers.

High Class Action Waiver Prohibition

The waiver covers every stage of a proceeding — filing, hearing, administration, resolution, and arbitration — eliminating any pathway to collective redress.

High Automated Validation of Driver License Documents

Automated license validation means Uber is programmatically screening credentials at or after onboarding, with account consequences possible if the checks fail.

Document Coverage
Privacypolicy Termsofservice
Last change detected: May 6, 2026 Changes (12 months): 9 Documents monitored: 3 Provisions tracked: 109
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Documents

Uber Terms of Use

High

These Terms govern how you use Uber's platform and set out rights that strongly favor Uber: you give up the right to sue Uber in court or join a class …

Last updated May 5, 2026 · Terms of service
10 provisions 14 versions captured Version history →

Uber Privacy Notice

Medium

This document explains what personal information Uber collects about you, how it uses that information, and who it shares it with. Key things that affect you directly: Uber collects your …

Last updated May 5, 2026 · Privacy policy
8 provisions 31 versions captured Version history →

Uber Privacy Notice (Drivers and Delivery People)

High

This document explains what personal information Uber collects from drivers and delivery people, how Uber uses it, and who Uber shares it with. Uber continuously collects your precise location, scans …

Last updated March 14, 2026 · Privacy policy
10 provisions 76 versions captured Version history →
📈 Policy Drift Analysis View all changes →

Medium Severity Provisions (51)

View all high severity provisions → Compare Uber with other platforms →

Applicable Regulations

BIPA
Illinois, USA
View official text ↗
CCPA/CPRA
California, USA
View official text ↗
CFAA
United States Federal
View official text ↗
Connecticut Data Privacy Act Amendments
US-CT
View official text ↗
CAN-SPAM
United States Federal
View official text ↗
ePrivacy Directive
European Union
View official text ↗
FAA
United States Federal
View official text ↗
FTC Act Section 5
United States Federal
View official text ↗
GDPR
European Union
View official text ↗
Indiana Consumer Data Protection Act
US-IN
View official text ↗
Kentucky Consumer Data Protection Act
US-KY
View official text ↗
TCPA
United States Federal
View official text ↗
UK GDPR
United Kingdom
View official text ↗
Universal Opt-Out Mechanism Expansion 2026
US
View official text ↗

Related Analysis

Privacy · April 14, 2026
What Uber's Driver Agreement Authorizes: Data Collection and Monitoring

Geolocation, biometrics, automated deactivation, telematics. The Uber Privacy Notice authorizes broad data collection and monitoring of dri…

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Frequently Asked Questions

What Uber documents does ConductAtlas track?

ConductAtlas tracks 3 Uber documents including terms of service, privacy policy, and other governance documents. Every document is captured daily with cryptographic verification.

How many policy changes has Uber made in the past year?

Uber has made 9 policy changes in the past 12 months across the documents ConductAtlas tracks.

How many provisions has ConductAtlas classified for Uber?

ConductAtlas has classified 109 provisions across Uber's tracked documents. 36 are rated high severity, 62 medium, and 11 low.

Can I get alerts when Uber changes their policies?

Yes. Monitor subscribers ($4.99/month) can add Uber to their watchlist and receive same-day email alerts whenever any tracked document changes.