Provision record
Uber · Uber Privacy Notice (Drivers and Delivery People) · View original document ↗

Background Check and Criminal Record Processing

High severity Unique · 0 of 352 platforms
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Document Record

What it is

Uber conducts criminal and driving record background checks on drivers through third-party providers, and continues to monitor this information after onboarding.

This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision establishes Uber's institutional authority to obtain and process sensitive background data as a condition of platform participation. This framework enables ongoing account monitoring and decision-making regarding driver eligibility and account status based on background information.

Clause Stability Stable

0
Changes
5
Months Monitored
Apr 28, 2026
First Seen
Apr 28, 2026
Last Seen

Consumer impact (what this means for users)

Drivers' criminal records and driving history are collected by third-party providers and shared with Uber to make account eligibility and continuation decisions — drivers have specific FCRA rights to receive a copy of any background report used against them and to dispute inaccuracies before adverse action is taken.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Dispute a Fee
    If you believe your background check contains an error, contact Uber's support through the Help Center and request information about your background check report. Under FCRA, you are entitled to a free copy of your report and the right to dispute inaccuracies with the background check provider directly.

Cross-platform context

See how other platforms handle Background Check and Criminal Record Processing and similar clauses.

Compare across platforms →
▸ View Original Clause Language DOCUMENT RECORD
"
Uber collects background check information — including criminal history, driving record, and identity verification results — from drivers and delivery people through third-party background check providers, and uses this data for onboarding, ongoing safety monitoring, and account decisions.

Excerpt from Uber's Privacy Notice (Drivers and Delivery People)

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY FRAMEWORK: Fair Credit Reporting Act (FCRA, 15 U.S.C.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Consumer Financial Protection Bureau (cfpb)
    Regulates consumer financial products and services. Can investigate companies for unfair, deceptive, or abusive financial practices including improper fees, billing errors, and data misuse.
    Who can file: Anyone who has used a consumer financial product or service in the US
    What you need: Account number or details, dates of transactions or events, description of the issue, and any supporting documents
    What to expect: The company must respond within 15 days. The CFPB forwards your complaint and may use it in enforcement actions. Individual compensation is possible in some cases.
    File a complaint →
  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Uber Privacy Notice (Drivers and Delivery People)
Entity
Uber
Document last updated
March 14, 2026
Tracking information
First tracked
April 28, 2026
Last verified
April 28, 2026
Record ID
CA-P-003992
Document ID
CA-D-00110
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
9e79a0e8aa0a1ab39ae8e492189b7840ef6e5d36b6f740a902c20c4ae4ce2441
Analysis generated
April 28, 2026 09:55 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Uber
Document: Uber Privacy Notice (Drivers and Delivery People)
Record ID: CA-P-003992
Captured: 2026-04-28 09:55:30 UTC
SHA-256: 9e79a0e8aa0a1ab3…
URL: https://conductatlas.com/platform/uber/uber-privacy-notice-drivers-and-delivery-people/provision/CA-P-003992/background-check-and-criminal-record-processing/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Uber's Background Check and Criminal Record Processing clause do?

The provision establishes Uber's institutional authority to obtain and process sensitive background data as a condition of platform participation. This framework enables ongoing account monitoring and decision-making regarding driver eligibility and account status based on background information.

How does this clause affect you?

Drivers' criminal records and driving history are collected by third-party providers and shared with Uber to make account eligibility and continuation decisions — drivers have specific FCRA rights to receive a copy of any background report used against them and to dispute inaccuracies before adverse action is taken.

Is ConductAtlas affiliated with Uber?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Uber.