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Uber conducts criminal and driving record background checks on drivers through third-party providers, and continues to monitor this information after onboarding.
This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The provision establishes Uber's institutional authority to obtain and process sensitive background data as a condition of platform participation. This framework enables ongoing account monitoring and decision-making regarding driver eligibility and account status based on background information.
Drivers' criminal records and driving history are collected by third-party providers and shared with Uber to make account eligibility and continuation decisions — drivers have specific FCRA rights to receive a copy of any background report used against them and to dispute inaccuracies before adverse action is taken.
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"Uber collects background check information — including criminal history, driving record, and identity verification results — from drivers and delivery people through third-party background check providers, and uses this data for onboarding, ongoing safety monitoring, and account decisions.Excerpt from Uber's Privacy Notice (Drivers and Delivery People)
REGULATORY FRAMEWORK: Fair Credit Reporting Act (FCRA, 15 U.S.C. § 1681 et seq.) governs use of background check reports from consumer reporting agencies — Uber must comply with adverse action notice requirements (§1681m), provide a copy of the report and Summary of Rights before adverse action, and obtain proper consent. GDPR Art. 10 specifically restricts processing of criminal conviction data to official authority control or authorized processing. CCPA/CPRA includes criminal history data within covered personal information. Various state laws (e.g., California, Illinois) impose 'ban the box' and related restrictions.
Regulatory citations, enforcement risk, and due diligence action items.
Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.
The provision establishes Uber's institutional authority to obtain and process sensitive background data as a condition of platform participation. This framework enables ongoing account monitoring and decision-making regarding driver eligibility and account status based on background information.
Drivers' criminal records and driving history are collected by third-party providers and shared with Uber to make account eligibility and continuation decisions — drivers have specific FCRA rights to receive a copy of any background report used against them and to dispute inaccuracies before adverse action is taken.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Uber.