Uber collects copies of your government-issued ID and in some regions uses facial recognition or photo matching technology to confirm your identity before or during platform use.
This analysis describes what Uber's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Facial image data and government ID copies constitute sensitive personal data in multiple jurisdictions, and facial recognition or matching may qualify as biometric data under laws such as Illinois BIPA, triggering consent requirements and restrictions on retention and sharing.
Interpretive note: The notice does not specify which markets use facial recognition versus document-only verification, creating ambiguity about which drivers are subject to biometric data collection and which regulatory frameworks apply.
The notice states that Uber collects government-issued identification and may collect facial images for identity verification, which in several US states and EU member states constitutes biometric or special category personal data subject to heightened protections and explicit consent requirements.
How other platforms handle this
To protect your privacy, we will take steps to verify your identity before fulfilling your request, such as by requiring you to submit your request via your account.
we may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it.
When you use them, we'll validate your request by verifying your identity (for example, by confirming that you're signed in to your Google Account).
"Uber collects identity verification data, including government-issued identification documents such as a driver's license, and may use identity verification technologies including facial recognition or facial matching in some markets to verify that the driver or delivery person operating the account is the registered account holder.Excerpt from Uber's Privacy Notice (Drivers and Delivery People)
1) REGULATORY LANDSCAPE: Collection of facial images for identity verification engages Illinois BIPA (which requires informed written consent and prohibits profit from biometric data), Texas CUBI, Washington's My Health MY Data Act where applicable, GDPR …
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Facial image data and government ID copies constitute sensitive personal data in multiple jurisdictions, and facial recognition or matching may qualify as biometric data under laws such as Illinois BIPA, triggering consent requirements and restrictions on retention and sharing.
The notice states that Uber collects government-issued identification and may collect facial images for identity verification, which in several US states and EU member states constitutes biometric or special category personal data subject to heightened protections and explicit consent requirements.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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